Mobile Field Test Specialist — Travel & Validate Devices

TSMG Holding; Wilmington (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

TSMG Holding seeks a Technical Field Specialist to test pre-release mobile hardware and software across cars, buses, trains, and planes, ensuring data collection, device performance, and operational reliability in real-world scenarios.

Responsibilities include configuring devices for field deployment, tracking inventory, traveling to sessions, conducting on‑site tests, and documenting results. Strong mobility tech skills and travel readiness are essential.

Qualifications

• Bachelor’s degree, or 2-3 years of hands-on technical support/testing experience.
• At least 1 year of QA testing or support experience with mobile apps/devices.
• Proficiency in mobile & web tech (Excel/Sheets; SQL, JavaScript a plus).
• Excellent written and verbal communication—able to collaborate with cross-functional teams.
• Reliable travel capability with a valid driver’s license and ability to use multiple transport modes.
• High responsibility, flexibility, confidentiality mindset, and strong interest in tech.
• Clean driving record and criminal background.

Responsibilities

• Configure devices (iOS, accounts, apps, connectivity) to spec for field deployment.
• Track inventory and stage equipment for upcoming field sessions.
• Travel to designated locations and transport modes (cars, buses, trains, planes).
• Run 90-minute test sessions on mobile/wearable tech in motion.
• Monitor device functionality, connectivity, and data flow; troubleshoot on-site.
• Capture logs during sessions.
• Verify data has synced with backend systems.
• Produce session documentation: results, issues, logs, downtime.
• Suggest improvements to testing workflows.

Skills

Communication

Travel readiness

Confidential mindset

Education

Bachelor’s degree

Tools

Excel/Sheets

SQL

JavaScript

Job description

TSMG Holding seeks a Technical Field Specialist to test pre-release mobile hardware and software across cars, buses, trains, and planes, ensuring data collection, device performance, and operational reliability in real-world scenarios.

Responsibilities include configuring devices for field deployment, tracking inventory, traveling to sessions, conducting on‑site tests, and documenting results. Strong mobility tech skills and travel readiness are essential.