Field Telematics Installations Specialist

Motive; Pittsburgh (Allegheny County); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health, dental, vision benefits

401k contribution

Paid time off

Short/long term disability

Life insurance

Job summary

Motive is seeking an Installation Specialist to install, maintain, and repair telematics devices in customer vehicles. You will lead on-site deployments, train customers, and coordinate with third-party installers to ensure high quality workmanship and satisfaction.

This role requires extensive field installation experience, strong electrical knowledge, and the ability to travel 50–75% of the time. A clean driving record and physical ability to lift up to 50 lbs are required.

Qualifications

• Must have extensive experience in technical equipment installation, service and repair, preferably in automotive or related industries.
• Strong wiring knowledge and ability to read wiring diagrams.

Responsibilities

• Install and support Motive's product suite across various vehicles and assets.
• Lead on-site customer deployments and training, manage RMAs, and coordinate with third-party installers.
• Oversee installation projects, perform on-site quality checks, and audit documentation for best practices.
• Collaborate with Field Engineering to inform product improvements based on field data.
• Create installation guides for specialty configurations or unique customer requests.
• Provide remote assistance to installers and handle escalation of technical issues.

Skills

Technical installation

Travel readiness

Customer training

Documentation

Education

High school diploma or equivalent

Tools

IoT devices

Automotive electrical systems

Job description

Motive is seeking an Installation Specialist to install, maintain, and repair telematics devices in customer vehicles. You will lead on-site deployments, train customers, and coordinate with third-party installers to ensure high quality workmanship and satisfaction.

This role requires extensive field installation experience, strong electrical knowledge, and the ability to travel 50–75% of the time. A clean driving record and physical ability to lift up to 50 lbs are required.