Field Telecoms Engineer

Placements24; Willows (CA); On-site; USD 24,000 - 38,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Medical aid

Retirement fund contributions

Company vehicle

Job summary

Placements24 is seeking a proactive Field Telecoms Engineer to install, maintain, and repair telecommunications equipment at client sites in Welkom, Free State. You will ensure optimal network performance and reliability while working closely with customers to resolve issues and improve service quality.

The role emphasizes hands-on diagnostics, on-site support, and clear communication with clients, with opportunities for training and professional growth within a stable team.

Qualifications

• 3+ years as Field Engineer in telecoms.
• Strong networking, VoIP, and cellular infra knowledge.
• Proficient with field diagnostic tools and equipment.
• Excellent communication and customer service skills.

Responsibilities

• Install, configure, and commission telecoms hardware/software at client sites.
• Diagnose and troubleshoot network/voice faults.
• Perform routine maintenance of telecoms infrastructure.
• Respond to service calls and dispatches promptly.
• Provide basic user training and on-site support.

Skills

Networking

VoIP

Cellular infra

Diagnostics

Customer service

Driver's license

Tools

Diagnostics tools

Job description

About the Role

Our client is seeking a proactive and technically adept Field Telecoms Engineer to serve the Welkom, Free State region. This role is essential for the hands-on installation, maintenance, and repair of telecommunications equipment and infrastructure at client sites. You will be responsible for ensuring the optimal performance and reliability of our network services, often working directly with customers to resolve technical issues. The ideal candidate is comfortable with physical work, possesses excellent diagnostic skills, and is committed to providing exceptional on-site support, contributing to customer satisfaction and the smooth operation of the company's network services in the area.

Key Responsibilities

• Install, configure, and commission telecommunications hardware and software at customer locations.
• Perform diagnostics and troubleshooting on network and voice systems to identify and resolve faults.
• Conduct routine maintenance and inspections of telecommunications infrastructure to prevent service disruptions.
• Respond promptly to service calls and emergency dispatches to address urgent technical issues.
• Provide basic user training and technical support to customers on installed equipment.

Requirements

• Minimum of 3 years of experience as a Field Engineer in the telecommunications industry.
• Strong understanding of networking principles, VoIP technologies, and cellular infrastructure.
• Proficiency with diagnostic tools and equipment used in field service.
• Excellent customer service skills and the ability to communicate technical information clearly.
• Must possess a valid driver's license and a clean driving record.

Benefits

• Competitive monthly salary and performance bonuses.
• Comprehensive medical aid and retirement fund contributions.
• Opportunities for advanced training in telecommunications technologies.
• Company vehicle and fuel allowance for business travel.
• A stable and supportive work environment with opportunities for career growth.