Field Service Technician

Placements24; The Islands (MS); On-site; USD 11,000 - 18,000; Full time

Benefits offered by this job

Company vehicle

Fuel allowance

Health insurance

Training and development

Advancement opportunities

Job summary

Placements24 is seeking a skilled Field Service Technician to service client sites, install, maintain, and repair equipment while ensuring customer satisfaction. You will be a key representative, building strong relationships with clients in the Paarl region.

The role requires strong technical skills, problem-solving abilities, and a commitment to high-quality field service. A company vehicle and comprehensive benefits are provided, with opportunities for professional development.

Qualifications

• Proven experience as a Field Service Technician or in a similar technical support role.
• Strong mechanical and electrical troubleshooting skills.
• Excellent customer service and communication abilities.

Responsibilities

• Install, troubleshoot, repair, and maintain equipment at customer locations according to technical specifications.
• Perform routine maintenance and preventative checks to ensure optimal equipment performance.
• Diagnose issues, identify root causes, and implement effective solutions.
• Communicate technical information clearly to customers and provide training on equipment usage.
• Maintain accurate service reports documenting all work and parts used.

Skills

Field service experience

Mechanical troubleshooting

Electrical troubleshooting

Customer service

Job description

About the Role

Our client is seeking a skilled and customer-focused Field Service Technician to join their team servicing the Paarl area. You will be responsible for installing, maintaining, and repairing equipment at client sites, ensuring customer satisfaction and operational excellence. This role requires strong technical expertise, excellent problem-solving abilities, and a commitment to providing high-quality service in the field. You will be a key representative of our company, building strong relationships with clients throughout Paarl and its surrounding communities.

Key Responsibilities

• Install, troubleshoot, repair, and maintain equipment at customer locations according to technical specifications.
• Perform routine maintenance and preventative checks to ensure optimal equipment performance.
• Diagnose technical issues, identify root causes, and implement effective solutions.
• Communicate technical information clearly to customers and provide training on equipment usage.
• Maintain accurate service reports, documenting all work performed and parts used.

Requirements

• Proven experience as a Field Service Technician or in a similar technical support role.
• Strong mechanical and electrical troubleshooting skills.
• Familiarity with the Paarl region and surrounding areas.
• Excellent customer service and communication skills.
• Ability to work independently and manage your time effectively on the road.

Benefits

• Competitive annual salary based on experience.
• Company vehicle and fuel allowance provided.
• Health, dental, and vision insurance.
• Paid training and professional development opportunities.
• A supportive work environment with opportunities for advancement.