Telecom Systems Administrator

Placements24; Willows (CA); Hybrid; USD 18,000 - 31,000; Full time

Benefits offered by this job

Hybrid work model

Competitive benefits

Training and development opportunities

Job summary

Placements24 in Welkom is seeking a Telecom Systems Administrator to manage PBX, VoIP, and UC platforms, ensuring reliable voice and data services for internal users and clients. You will monitor performance, back up systems, manage users and voicemail, and drive improvements.

The role offers a hybrid work model, competitive benefits, and opportunities to stay current with evolving telecom technologies in a growing organization.

Qualifications

• Associate's or Bachelor's degree in IT/Telecommunications or related field.
• 3-5 years of experience administering telecommunications systems.
• Proficiency with PBX systems (Asterisk, Avaya) and SIP/VoIP.
• Experience with network monitoring tools and troubleshooting connectivity.
• Strong knowledge of voice and data network security principles.
• Excellent organizational and problem-solving skills.

Responsibilities

• Administer, configure, and maintain PBX/VoIP and UC platforms.
• Monitor performance, detect issues, and implement proactive fixes.
• Manage user accounts, extensions, and voicemail configurations.
• Perform backups and disaster recovery planning.
• Troubleshoot voice and data communication issues.
• Stay updated on telecom tech and recommend enhancements.

Skills

VoIP technologies

PBX systems

Network troubleshooting

Voice and data security

Organizational skills

Education

Associate's or Bachelor's degree in IT/Telecommunications

Tools

PBX systems (Asterisk, Avaya)

SIP protocol

Job description

About the Role

Our client is seeking a skilled Telecom Systems Administrator to manage and maintain their vital communication systems in Welkom . This role is crucial for ensuring the reliability, security, and efficiency of the company's voice and data communication infrastructure. You will be responsible for the day-to-day operations, troubleshooting, and continuous improvement of our telecommunications platforms, supporting internal users and external client services. The ideal candidate possesses a strong technical background in telecommunications systems and a proactive approach to system management.

Key Responsibilities

• Administer, configure, and maintain PBX systems, VoIP gateways, and unified communications platforms.
• Monitor system performance, identify potential issues, and implement proactive solutions to ensure high availability.
• Manage user accounts, extensions, and voicemail configurations.
• Perform regular system backups and disaster recovery planning for critical telecom infrastructure.
• Troubleshoot and resolve technical issues related to voice and data communications.
• Stay updated on the latest telecommunications technologies and recommend system enhancements.

Requirements

• Associate's or Bachelor's degree in Information Technology, Telecommunications, or a related field.
• 3-5 years of experience in administering and supporting telecommunications systems.
• Proficiency with PBX systems (e.g., Asterisk, Avaya), VoIP technologies, and SIP protocol.
• Experience with network monitoring tools and troubleshooting network connectivity issues.
• Strong understanding of voice and data network security principles.
• Excellent organizational and problem-solving skills, with attention to detail.

Benefits

• Competitive salary and regular performance reviews.
• Comprehensive health insurance and retirement savings plan.
• Hybrid work model offering flexibility between office and remote work.
• Access to ongoing training and professional development opportunities.
• A stable and supportive work environment within a growing organization in Welkom .