Field Technician - Onsite IoT Deployments & Support

Glocomms; Dallas (TX); Presencial; USD 70 000 - 75 000; Tempo integral

Resumo da oferta

Glocomms is seeking a Field Technician to deploy and support IoT and wireless technology solutions at customer sites across the region. This onsite role requires traveling to local sites including Dallas, TX, and possibly Bentonville, AR, to ensure successful installations and ongoing support.

You will troubleshoot hardware and networking issues, work with engineering teams, and assist with installation, configuration, and testing of hardware systems.

Qualificações

• Associate degree, technical certification, or equivalent hands-on experience.
• 0–3 years of experience in technical support, field service, installation, telecom, or related environments.
• Strong troubleshooting and problem-solving skills.
• Customer-focused mindset with excellent communication skills.
• Comfortable working with hardware, tools, and technical documentation.
• Ability to work independently in a fast-paced environment.

Responsabilidades

• Deploy and support innovative IoT and wireless technology solutions in customer environments.
• Troubleshoot hardware, networking, and connectivity issues in the field.
• Partner with engineering and customer-facing teams to ensure successful implementations.
• Assist with installation, configuration, and testing of hardware systems.
• Serve as a trusted technical resource for customers throughout the deployment process.
• Travel locally to customer sites and support projects from planning through execution.

Conhecimentos

Troubleshooting

Communication

Customer focus

Independence

Hardware familiarity

Problem solving

Formação académica

Associate degree or technical certification

Descrição da oferta de emprego

Glocomms is seeking a Field Technician to deploy and support IoT and wireless technology solutions at customer sites across the region. This onsite role requires traveling to local sites including Dallas, TX, and possibly Bentonville, AR, to ensure successful installations and ongoing support.

You will troubleshoot hardware and networking issues, work with engineering teams, and assist with installation, configuration, and testing of hardware systems.