Field Technician – MCP/CCP Control Systems (Hybrid)

ABB Inc.; Town of Texas (WI); Hybrid; USD 66,000 - 120,000; Full time

Benefits offered by this job

Health benefits

401k plan

Paid holidays

Job summary

ABB is seeking a Technical Field Support Technician to back MCP and CCP systems across North America and internationally. This hybrid role blends remote technical support with hands-on field service, supporting commissioning, troubleshooting, and maintenance of critical power systems.

You will travel approximately 50% and collaborate with field service, engineering, and project teams while delivering customer training and creating documentation to ensure high system performance and satisfaction.

Qualifications

• Associate's degree in a technical field with 5 years of relevant experience; bachelor's degree in engineering or related field preferred.
• Proven experience troubleshooting, commissioning, maintaining, or supporting industrial electrical, automation, power conversion, or power generation systems.
• Deep knowledge with MCP, CCP, power electronics, control systems, PLCs, HMI platforms; Synchronous Condenser Operations and CCP commissioning experience a plus.
• Strong ability to read electrical schematics, wiring diagrams, and technical manuals; analytical and troubleshooting skills under pressure.

Responsibilities

• Deliver remote and on-site technical support for MCP and CCP systems, performing fault diagnosis and corrective maintenance.
• Execute startup, commissioning, maintenance, and service interventions at customer sites; analyze data to identify root causes and drive solutions.
• Support customers and field service teams via phone, remote access, and digital collaboration tools during critical events and escalations.
• Collaborate with engineering, project management, and field service to resolve complex technical issues.
• Create and maintain technical documentation, service reports, troubleshooting guides, and knowledge-base content; train customers on operation and maintenance.
• Uphold ABB Health, Safety, and Environmental standards; manage service documentation, expense reporting, and timekeeping.

Skills

Remote support

Field service

Troubleshooting

Communication

Education

Associate's degree in technical field

Bachelor's degree in engineering (preferred)

Tools

MCP systems

CCP systems

Power electronics

Control systems

PLCs

HMI platforms

Job description

ABB is seeking a Technical Field Support Technician to back MCP and CCP systems across North America and internationally. This hybrid role blends remote technical support with hands-on field service, supporting commissioning, troubleshooting, and maintenance of critical power systems.

You will travel approximately 50% and collaborate with field service, engineering, and project teams while delivering customer training and creating documentation to ensure high system performance and satisfaction.