Field Technician II: Telecom Installations & Repairs

TeleWorld Solutions Inc; Plano (TX); On-site; USD 40,000 - 65,000; Full time

Job summary

TeleWorld Solutions in Plano, TX, seeks a Field Technician II to install, maintain and repair telecom equipment at customer sites and network facilities. You will work with senior technicians to ensure network performance and customer satisfaction.

The role requires 2–5 years of experience with XCAL and CW testing, strong troubleshooting, and the ability to lift up to 50 pounds and travel to sites. A high school diploma and valid driver’s license are required; certifications are a plus.

Qualifications

• Education: High school diploma or equivalent; technical certifications or an associate degree in telecommunications, electronics or related field is a plus.
• Experience: 2-5 years with XCAL and CW testing; experience using CW TX and spectrum analyzer.
• Technical Skills: Basic understanding of telecom systems, including cabling, routers, and switches.
• Problem-Solving: Strong troubleshooting skills with the ability to work through issues methodically.
• Communication: Good verbal and written communication skills; professional interaction with customers and team members.
• Physical Requirements: Lift and carry up to 50 pounds, work at heights, and travel to job sites as needed.
• Driver’s License: Valid driver’s license with a clean driving record.

Responsibilities

• Installation and Setup: Assist in the installation of telecommunications equipment, including cables, routers, switches, and other hardware at customer sites and network facilities.
• Maintenance and Repairs: Perform routine maintenance and basic repairs on telecom infrastructure, ensuring equipment operates efficiently and meets standards.
• Troubleshooting: Identify and troubleshoot issues with telecom equipment and networks; collaborate with senior technicians on complex problems.
• Testing and Quality Assurance: Conduct tests on installed and repaired systems to verify functionality and performance, ensuring safety and quality standards.
• Customer Interaction: Communicate effectively with customers during service calls, providing updates and ensuring needs are met.
• Documentation: Maintain accurate records of installations, repairs, and maintenance activities; submit reports as required.
• Safety Compliance: Adhere to safety protocols and PPE usage, following OSHA standards.

Skills

Troubleshooting

Customer communication

Physical stamina

Driver's license

Education

High school diploma or equivalent

Technical certifications / associate degree (telecom or electronics)

Tools

CW testing

CW TX spectrum analyzer

Job description

TeleWorld Solutions in Plano, TX, seeks a Field Technician II to install, maintain and repair telecom equipment at customer sites and network facilities. You will work with senior technicians to ensure network performance and customer satisfaction.

The role requires 2–5 years of experience with XCAL and CW testing, strong troubleshooting, and the ability to lift up to 50 pounds and travel to sites. A high school diploma and valid driver’s license are required; certifications are a plus.