Field Technician: GPS & Machine Control in Emerging Markets

RDO Equipment Co.; Salt Lake City (UT); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Company vehicle

Commission-based pay

Comprehensive benefits

Job summary

RDO Equipment Co. is seeking a strong field service professional to perform onsite service, installations, and product support across the territory.

You will install Carlson Machine Control on customer machines and GPS base stations, measure and calibrate equipment, and train operators on Carlson Grade software. The role emphasizes identifying new business opportunities, diagnosing and repairing equipment, and maintaining customer satisfaction while traveling frequently to sites within the

Qualifications

• 1–3 years experience in sales, service, training or related work.
• Travel up to 75% to customer sites.
• Valid work authorization in the U.S.
• Excellent customer service and communication skills.
• Experience with GPS or machine control tech is a plus.

Responsibilities

• Perform onsite service, installations, and product support across the area of responsibility.
• Install Carlson Machine Control on customer machines.
• Install GPS base stations.
• Measure up and calibrate machines.
• Train operators on Carlson Grade software.
• Identify new business opportunities for service and repair of GNSS, Laser, 2D and 3D Machine Control products.
• Diagnose, inspect, recondition, repair, assemble, and service equipment as assigned by management.
• Document machine information and repairs completed on work orders.

Skills

Customer service

Communication skills

Computer skills

Sales/service experience

GPS/machine control knowledge

Tools

Carlson Machine Control

GPS base stations

Job description

RDO Equipment Co. is seeking a strong field service professional to perform onsite service, installations, and product support across the territory.

You will install Carlson Machine Control on customer machines and GPS base stations, measure and calibrate equipment, and train operators on Carlson Grade software. The role emphasizes identifying new business opportunities, diagnosing and repairing equipment, and maintaining customer satisfaction while traveling frequently to sites within the