Field Technician - Fiber Install & Network Support

Socket Fiber; Louisiana (MO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive base pay

Benefits package including medical, dental, life, and vision

401(k) program with employer match

Free Internet in Socket Service Area

Job summary

Socket Fiber is seeking a Field Services Technician- Tier II in Louisiana to deliver expert installation services for residential customers. In this role, you will ensure excellent customer experiences while connecting clients to Socket's fiber network. The position involves travel and requires the ability to work outdoors in various conditions.

Benefits include competitive pay, a comprehensive benefits package with medical, dental, and vision coverage, as well as a 401(k) program with employer matching.

Qualifications

• Previous experience in telecommunications, installation, construction, and utility work.
• Valid driver’s license with no restrictions.
• Ability to participate in an on‑call rotation, including nights, weekends, and holidays.

Responsibilities

• Perform independent installations and repairs for residential customers.
• Deliver an exceptional customer experience during service visits.
• Safely operate company vehicles and equipment.

Skills

Learning aptitude

Attention to detail

Communication skills

Safety focus

Education

High School diploma or equivalent

Tools

CAT3 and CAT5 cabling

LAN/WAN technologies

Job description

Socket Fiber is seeking a Field Services Technician- Tier II in Louisiana to deliver expert installation services for residential customers. In this role, you will ensure excellent customer experiences while connecting clients to Socket's fiber network. The position involves travel and requires the ability to work outdoors in various conditions.

Benefits include competitive pay, a comprehensive benefits package with medical, dental, and vision coverage, as well as a 401(k) program with employer matching.