Field Technician

LS Solutions; Sioux Falls (SD); On-site; USD 42,000 - 64,000; Full time

Job summary

LS Solutions in Sioux Falls, SD is seeking a Field Service Technician to install, troubleshoot, and repair multifunction copiers, printers, and related IT solutions.

You will diagnose hardware and network issues, perform preventive maintenance, and train users on proper operation. The role requires strong field-based work ethic and reliable service delivery.

Qualifications

• Troubleshoot equipment and connectivity issues.
• Provide excellent customer service during installations and repairs.
• Demonstrate integrity, reliability and attention to detail.
• Comfort working in field-based environments and learning new tech.

Responsibilities

• Install, troubleshoot, and repair printing/document equipment at customer sites.
• Diagnose hardware and network-related issues.
• Perform preventive maintenance, inspections, and firmware updates.
• Train users on proper equipment operation and best practices.
• Document all service activities accurately and completely.
• Manage territory work effectively and collaborate with team members.

Skills

Technical troubleshooting

Customer service

Integrity & reliability

Field readiness

Job description

Field Service Technician

supporting business clients with installation, maintenance, and repair of multifunction copiers, printers, and related document/IT solutions.

Key Responsibilities

• Install, troubleshoot, and repair printing/document equipment at customer sites.
• Diagnose hardware and network-related issues.
• Perform preventive maintenance, inspections, and firmware updates.
• Train users on proper equipment operation and best practices.
• Document all service activities accurately and completely.
• Manage territory work effectively and collaborate with team members to deliver responsive, consultative support.

Qualifications & Skills

• Strong technical aptitude with the ability to diagnose and resolve equipment and connectivity problems.
• Excellent customer service skills and professional communication.
• Integrity, reliability, and attention to detail.
• Comfort working in a field-based environment and learning new technologies.