Field Technician

TEKsystems; Madison (WI); On-site; Full time

Job summary

TEKsystems is looking for a dedicated Field Technician in Madison, WI. This role involves repairing and maintaining computer devices, supporting great customer service, and ensuring efficient inventory management. Candidates should have strong troubleshooting skills and the ability to carry equipment. Flexible working hours are available.

Benefits

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

PTO, Vacation or Sick Leave

Qualifications

• Good desktop troubleshooting skills.
• Ability to lift 50 pounds and stand for up to 8 hours.
• Great communication and customer service skills.

Responsibilities

• Repairing and maintaining desktops, laptops, and PC devices.
• Installing new PCs and managing inventory.
• Closing work orders in the ticketing system.

Skills

Desktop

Windows 11

Office 365

Hardware

ServiceNow

Intune

Job description

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Description

The technician will be in charge of repairing and maintaining thousands of desktops, laptops and other PC devices. They will also be installing new PC's and laptops to replace end of life cycle equipment. The technician will be doing those tasks while maintaining inventory and properly disposing of outdated equipment by recycling those items. The technician will also maintain and close work orders in the ticketing system. The technician receives oversight from the Field Tech Manager to ensure that policy, procedure and methodology are being followed.

Additional details: The candidate will need to have the ability to carry 50 pounds and stand for up to 8 hours. This may not be required daily but is a requirement.

This position is looking for a person with good desktop trouble shooting skills and great customer service. Any AV integration experience is a plus for candidates. The tech has the option to work 4 ten hours days with Friday offs, to work 5 eight-hour days or could also work 9 day 9 hours two-week schedule with one Friday off per two-week time period. This is a long-term, on-going contract.

Skills

Desktop, Windows 11, office 365, Hardware, ServiceNow, Intune

Top Skills Details

Desktop,Windows 11,office 365,Hardware

Additional Skills & Qualifications

Soft skills are critical in this role and Troy (supervisor) is really looking for someone with great communication skills who is an engaging, pleasant and overall helpful person.

Experience Level

Intermediate Level

Pay And Benefits

The pay range for this position is $27.00 - $30.00/hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

Available For This Temporary Role May Include The Following

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
  
  
  

Workplace Type

This is a fully onsite position in Madison,WI.

Application Deadline

This position is anticipated to close on Jun 5, 2025.

About TEKsystems And TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  IT Services and IT Consulting

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