IT Field Technician

TEKsystems; United States; Hybrid; USD 48,000 - 69,000; Full time

Benefits offered by this job

Medical

Dental & Vision

401(k) Retirement Plan

Paid Time Off

HSA/Wellness Benefits

Job summary

TEKsystems in Menasha, WI seeks an experienced IT Field Technician to provide hands-on desktop support, infrastructure, and site deployments across a nationwide portfolio. You will be the primary IT resource for assigned locations, handling hardware deployments, network installations, and end-user support while working in a hybrid office/field role.

Strong troubleshooting across Windows, networking, audiovisual systems, and collaboration platforms is required.

Qualifications

• 7+ years of hands-on IT support across desktop, infrastructure, and field environments.
• Experience as sole or primary IT resource for a location with minimal supervision.
• Strong troubleshooting across Windows, networking, and enterprise tech.

Responsibilities

• Serve as the primary onsite IT support resource for offices, facilities, and remote locations.
• Deploy, image, and maintain end-user hardware and software per standards.
• Install and troubleshoot networking infrastructure and AV systems; manage assets and inventory.
• Travel extensively to support a nationwide portfolio of locations and initiatives.

Skills

Desktop & End-User Support

Network Infrastructure Support

Cabling, Patching & MDF/IDF Management

Rack-and-Stack Deployments

Hardware Refresh & Device Deployment

Microsoft Teams Rooms & AV Support

Site Buildouts & Office Relocations

Asset Management

Customer Service & Communication

Independent Field Support Operations

Job description

Job Summary

We are seeking an experienced IT Field Technician to provide hands-on technical support across multiple locations. This role requires a highly skilled IT professional with a strong background in desktop support, infrastructure, networking, and site deployments. The ideal candidate will be comfortable working independently, serving as the primary IT resource for assigned locations, and supporting a wide range of technology initiatives including site buildouts, hardware deployments, network installations, and end-user support.

Key Responsibilities

• Serve as the primary onsite IT support resource for assigned offices, facilities, and remote locations.
• Provide advanced troubleshooting and support for desktops, laptops, printers, mobile devices, peripherals, and enterprise applications.
• Deploy, configure, image, and maintain end-user hardware and software according to company standards.
• Support technology refresh initiatives, hardware lifecycle management, asset tracking, and inventory control.
• Install, troubleshoot, and maintain networking infrastructure including cabling, patch panels, switches, wireless access points, and MDF/IDF environments.
• Perform rack-and-stack activities, network closet remediation, cable management, and physical infrastructure installations.
• Coordinate and execute office technology deployments, site openings, relocations, expansions, and decommissioning activities.
• Support and maintain audiovisual systems, conference room technologies, digital signage, and Microsoft Teams Rooms environments.
• Diagnose and resolve connectivity issues involving wired and wireless networks.
• Partner with internal IT teams, vendors, and business stakeholders to ensure successful delivery of infrastructure and technology projects.
• Provide end-user training, technical guidance, and adoption support for new technologies and business applications, including AI-enabled solutions.
• Document technical procedures, support activities, and site configurations in accordance with company standards.
• Travel extensively to support a nationwide portfolio of locations and technology initiatives.

Required Qualifications

• 7+ years of hands-on IT support experience across desktop, infrastructure, and field support environments.
• Experience serving as the sole or primary IT resource for a location with minimal supervision.
• Strong troubleshooting skills across Windows operating systems, hardware, networking, and enterprise technologies.
• Hands-on experience with network cabling, patching, wireless networking, and MDF/IDF support.
• Experience with rack-and-stack deployments, infrastructure installations, and network closet organization.
• Proven experience deploying laptops, imaging systems, performing hardware refreshes, and managing IT assets.
• Knowledge of audiovisual technologies, conference room systems, and collaboration platforms such as Microsoft Teams Rooms.
• Experience supporting office buildouts, relocations, site commissioning, or large-scale technology deployment projects.
• Excellent customer service, communication, and relationship-building skills.
• Ability to manage multiple priorities, work independently, and drive issues to resolution with minimal oversight.
• Valid driver's license and willingness to travel frequently.

Preferred Qualifications

• Experience supporting multi-site enterprise environments.
• Knowledge of Microsoft 365, Active Directory, Intune, and endpoint management technologies.
• Experience working with IT infrastructure vendors and third-party service providers.
• Industry certifications such as CompTIA A+, Network+, Microsoft certifications, or equivalent experience.

Top Skills

• Desktop & End-User Support
• Network Infrastructure Support
• Cabling, Patching & MDF/IDF Management
• Rack-and-Stack Deployments
• Hardware Refresh & Device Deployment
• Microsoft Teams Rooms & AV Support
• Site Buildouts & Office Relocations
• Asset Management
• Customer Service & Communication
• Independent Field Support Operations

Job Type & Location

This is a Contract to Hire position based out of Menasha, WI.

Pay and Benefits

The pay range for this position is $35.00 - $50.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your jobclassification and length of employment. Benefits are subject to change and may besubject to specific elections, plan, or program terms. If eligible, the benefitsavailable for this temporary role may include the following:Medical, dental & visionCritical Illness, Accident, and Hospital401(k) Retirement Plan Pre-tax and Roth post-tax contributions availableLife Insurance (Voluntary Life & AD&D for the employee and dependents)Short and long-term disabilityHealth Spending Account (HSA)Transportation benefitsEmployee Assistance ProgramTime Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Menasha,WI.

Application Deadline

This position is anticipated to close on Oct 17, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.