Field Technical Trainer - M&R

NiSource Inc.; Indiana (PA); On-site; USD 70,000 - 110,000; Full time

Job summary

NiSource Inc. is seeking a Field Technical Trainer to support modernization of training, technology and processes, guiding field employees through hands-on coaching and knowledge transfer to ensure safe, compliant performance in gas distribution operations.

The role emphasizes integrating classroom with in-field practice, developing employees toward master-level positions, and partnering with Operations leadership to identify training needs and deliver effective programs.

Qualifications

• Experience delivering field training in natural gas operations.
• Ability to assess learning needs and tailor training programs.
• Knowledge of safety regulations and compliance in gas distribution.

Responsibilities

• Lead on-the-job coaching to build skills in gas distribution operations.
• Integrate classroom, hands-on practice, and simulations for effective learning.
• Deliver training programs ensuring safety and compliance.
• Monitor trainee progress toward mastery levels and provide feedback.
• Collaborate with operations leadership to identify training needs.
• Support field operations and maintenance training initiatives.
• Document training activities and comply with union agreements as applicable.

Skills

Field operations experience

Natural gas industry experience

Training coaching

Excellent communications skills

Driver's license

PC proficiency

LMS experience

Tools

PST

LMS

Onboard

WMS

MDTs

Job description

Job Summary

The Field Technical Trainer position is to support and promote the effort to modernize operations and ensure a continuous focus on the transformation of training, technology and processes within an ongoing learning environment. The Field Technical Trainer role will focus on training, mentoring and developing field employees and providing support and feedback to employees and leadership.

The Field Technical Trainer will develop employees through hands on training and knowledge transfer to ensure they are successful in their roles, are properly trained and are able to execute work efficiently, safely and in compliance with all federal, state, local and company requirements.

Field Technical Trainers will drive operational excellence through continuous improvement by building partnerships with Operations leadership/management teams and completing needs assessments to ensure assigned employees are properly applying knowledge and skills acquired through successful training and development.

Essential Functions

• Participate in on the job coaching events that build student knowledge and skill with a primary focus on natural gas and distribution operation and maintenance activities.
• Integrate classroom training, hands on practice and simulation, with a focus on (OJT) events that maximize student learning
• Train learning initiatives that provide practical in field experience for employees
• Support the development of employees towards masterly level of job positions by monitoring progressing through the training process.
• Assist support services to field operations, construction, corrosion and support operations
• Assist the coordination, delivery, and facilitation of training programs as needed
• Promote a safe work environment by actively participating in all aspects of employee safety program and support our interdependent safety culture by ensuring the safety of co-workers
• Performs duties under close supervision
• Provide learning events through training that build student knowledge and skill with a primary focus on natural gas, and distribution operation and maintenance activities.
• Integrate classroom training, hands on practice and simulation
• Implement/facilitate learning initiatives that provide practical in field experience for employees
• Identify/react to learning opportunities, while developing employees towards masterly level of job positions
• May be required to document activities that may result in disciplinary measures with trainees
• Responsible for giving work direction to trainees
• Applies applicable collective bargaining unit agreement as it pertains to training
• Provide support services to field operations, construction, corrosion and support operations
• Collaborate with operations management to identify training needs and deliver support to ensure compliance
• Identify needs and participate with Gas Standard reviews within operations
• Research current technology and related training/coaching techniques by reviewing periodicals, journals, attending seminars, etc.
• Promote a safe work environment by actively participating in all aspects of employee safety program and support our interdependent safety culture by ensuring the safety of co-workers

Required Qualifications For Position

Field Tech Trainer 2

• 4-6 years of experience in natural gas industry and background in training within a related utility, skilled trades, emergency response community, or in training military personnel
• Knowledge of maintenance and operating procedures and processes used in the training process
• Understanding of State/Federal gas pipeline regulations
• Excellent communications, presentation, interpersonal skills
• Working knowledge of PC applications/skills (PST, LMS, Onboard, WMS, MDTs, etc.)
• DL NUMBER - Driver License, Valid and in State Upon Hire

Field Tech Trainer 3

• 5+ years of experience in natural gas industry and background in training within a related utility, skilled trades, emergency response community, or in training military personnel
• Extensive experience in delivering effective training/coaching & evaluation programs
• Previous experience as a facilitator for various size groups
• Extensive knowledge of maintenance and operating procedures and processes used in the programs assigned to be used within the OJT process
• Excellent communications, presentation, interpersonal skills
• Advanced knowledge of PC applications/skills (PST, LMS, Onboard, WMS, MDTs, etc.)
• Working knowledge of State/Federal gas pipeline regulations
• DL NUMBER - Driver License, Valid and in State Upon Hire

Field Tech Trainer Sr

• 9+ years of experience in natural gas industry and background in training within a related utility, skilled trades, emergency response community, or in training military personnel
• Extensive experience in delivering effective training/coaching to multiple levels of the organization
• Expert understanding of adult learning methods
• Demonstrated mastery of competencies for the Senior OJT coach level position
• Excellent facilitation skills f