M&R Technical Trainer 2

NiSource Inc.; Gahanna, Northern (OH, KY); Hybrid; USD 82,000 - 123,000; Full time

Job summary

NiSource Inc. is seeking a Technical Trainer to plan, prepare and deliver training programs for gas operations staff. You will integrate classroom, hands-on and OJT to maximize learning while aligning with safety and regulatory requirements.

The role requires 3+ years in gas industry training, strong communication skills, and proficiency with LMS and related tools; travel up to 20% may be required to support field operations.

Qualifications

• 3+ years of experience in gas industry or related training within a utility, skilled trades, emergency response, or military environments.
• Experience delivering effective technical training & evaluation programs.
• Knowledge of maintenance and operating procedures in assigned programs.
• Excellent communications, presentation, and interpersonal skills.
• Working knowledge of PC applications/skills (PST, LMS, Onboard, WMS, MDTs, etc.).

Responsibilities

• Lead learning events focusing on gas operation and maintenance, service, M&R, engineering, and other activities.
• Integrate classroom, hands-on, simulation, and on-the-job training to maximize learning.
• Deliver training initiatives providing practical field experience for employee mastery.
• Direct planning, execution, and facilitation of training programs in specified disciplines.
• Promote safety and ensure compliance with regulatory requirements; support operator qualifications.

Skills

Technical training delivery

Communications skills

Interpersonal skills

LMS proficiency

Driver's license

Education

Bachelor's degree

Tools

PST

LMS

Onboard

WMS

MDTs

Job description

**Job Summary** The Technical Trainer plans, prepares and delivers training programs to meet the development needs of the employees. Provides quality, timely and innovative training curriculum, including but not limited to: safety and applications along with training within Gas Operations job classifications. Builds and maintains working relationships with operations, construction, engineering, customer operations, etc. while meeting their business needs. Assess course and curriculum development. Takes actions to ensure employees are properly prepared to work safely, effectively and in compliance with all Regulatory, OSHA and industry requirements. This role also makes final determination on employee training and work readiness/progression status. Works together with field operations and On the Job Trainers to determine employee competency to determine and deliver competency training as needed. **Essential Functions**Technical Trainer 1: Leads learning events to build student knowledge and skills with a primary focus on gas operation and maintenance, service, M&R, engineering, and other operations activities Integrates classroom training, hands on practice and simulation, and on the job training (OJT) events that maximize student learning Delivers training initiatives that provide practical in field experience for employees to build employees mastery Identifies and recommends classroom and hands on training activity improvements while working with curriculum team to continually improve training activities Directs the planning, execution, delivery, and facilitation of all training programs in specified disciplines Provides training recommendation to governance process Provides training recommendations to Operator Qualifications/Certifications programs to ensure employees are able to demonstrate knowledge and hands-on competency Manage & direct the work of trainees while in training courses Promotes a safe work environment by actively participating in all aspects of employee safety program and support our interdependent safety culture by ensuring the safety of co-workers Technical Trainer 2: (Includes Technical Trainer 1 duties plus):Independently provides learning activities for more complex courses to improve student knowledge Oversees training of tech trainer 1 Implements/trains learning initiatives that provide practical in field experience for employees Identifies/reacts to learning opportunities, while developing employees towards masterly level of job positions Partners with operations management to identify training needs and delivers programs to ensure compliance Identifies needs and participates with Gas Standard reviews within operations Researches, analyzes and applies current technology and related training by reviewing periodicals, journals, attending seminars, etc. to continuously improve training courses Monitors energy industry trends, analyzes potential impacts and recommends strategic approaches**Required Qualifications For Position*** 3+ years of experience in gas industry and/or background in training within a related utility, skilled trades, emergency response community, or in training military personnel* Experience delivering effective technical training & evaluation programs* Knowledge of maintenance and operating procedures and processes used in the programs assigned* Excellent communications, presentation, interpersonal skills* Working knowledge of PC applications/skills (PST, LMS, Onboard, WMS, MDTs, etc.)* Estimated travel up to 20%* DL NUMBER - Driver License, Valid and in State Valid driver's license Upon Hire **Preferred Additional Qualifications for Position*** Bachelor's Degree* other technical related certifications Upon Hire**Physical Demands** The preceding description is not designed to be a complete list of all duties and responsibilities required of the position. *As a public utility, NiSource provides essential services to customers 24/7. Emergency needs can arise at various times throughout the year, including during storm season. Employees may be required to support emergency response efforts, which could include working outside normal hours or assisting with tasks outside of typical responsibilities.* **Work Authorization**Candidates must be legally authorized to work in the United States and must not require employer sponsorship now or in the future. **Workplace Connection** We value a workplace where everyone feels respected, included, and able to do their best work. We encourage open dialogue, value different perspectives, and work collaboratively with employees, customers, and partners. We recognize and respect the unique experiences people bring, including different backgrounds, cultures, and viewpoints. We treat others with professionalism and care, and we each play a part in creating a positive work environment. **Veteran Hiring & Inclusion**NiSource is proud to support veterans, transitioning service members, and military spouses. We value the leadership, teamwork, and mission-focused experience the military community brings, and we are committed to providing an inclusive workplace with opportunities for professional growth and development. **Equal Employment Opportunity** NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle. **By applying, you may also be considered for other roles that match your skills and experience.** **ADA Accommodations**If you need a reasonable accommodation to participate in any stage of the hiring process or to perform the essential functions of the position, please contact OneHR at [e-mail] or 1-888-640-3320 **Safety Statement** Safety is a core value at NiSource. Employees are expected to follow safety requirements, report hazards, and help maintain a safe environment for themselves and their coworkers. **E-Verify**NiSource participates in the U.S. Department of Homeland Security's E-Verify program. Please review the following notices regarding your rights and responsibilities under U.S. law. * **E-Verify Poster** (English and Spanish)* **Right to Work Poster** (English and Spanish)**Salary Range\\*:**$82,200.00 - $123,200.00***\\*The salary offered to a candidate is based on several factors including but not limited to the candidate’s skills, job-related knowledge, and relevant experience, as well as internal pay equity.*****Posting Start Date:**2026-10-13**Posting End Date (if applicable):**2026-10-21