Field Operator - Night Shift

Plum Gas Solutions; Omaha (NE); On-site; USD 38,000 - 60,000; Full time

Job summary

Plum Gas Solutions in Omaha, NE, seeks a Field Technician to provide on-site and remote support for natural gas processing equipment, perform repairs, and troubleshoot operational issues to ensure continuous operation of field equipment. The role requires travel up to 25% of the time, including international travel to Canada for training.

A high school diploma or GED (or 3 years’ relevant work experience) and experience with gas processing equipment are required.

Qualifications

• High school diploma or GED or 3 years of relevant work experience.
• One or more years of experience working with gas processing equipment.
• Proven experience as a Field Technician or in a related role.

Responsibilities

• Provide technical service and customer support in the field, including mobilization/demobilization and operation and maintenance of natural gas pressure regulation systems, conditioning equipment, compressors, CNG trailers and other gas equipment as needed.
• Perform monthly, quarterly, and annual preventative maintenance on natural gas pressure regulation systems according to defined procedures.
• Collaborate with the technical support team to diagnose and resolve complex issues.
• Perform routine inspections and preventive maintenance to identify potential issues.
• Customer service and reporting—collaborate with customers to understand their needs and respond to inquiries.
• Assist in remote monitoring and troubleshooting.
• Maintain spare parts and equipment inventory.
• Keep detailed time sheets and work orders to ensure accurate billing to customers.
• Document service and maintenance activities, including service reports, parts usage, and equipment records.
• Travel up to 25% of the time or more, including international travel to Canada for training.
• Complete mandatory safety training and adhere to Health & Safety Program.
• Provide technical training and guidance to clients on equipment operation and maintenance.
• Other duties as assigned.

Skills

Field Technician experience

Gas processing equipment

Education

Associate’s degree in engineering technology

Job description

Responsiblewithproviding virtual and on-site operational and technical support using their knowledge of natural gas processing equipment. The field technician collaborates with customers, performs mechanical repairs, and will troubleshoot operational issues with natural gas equipment, among other duties. They are the first point of contact for customers seeking technical assistance over the phone,email,or onsite to ensure continuous operation of the Company’s field equipment. Travel may be required, depending on home location, and may occasionally include international travel.

Responsibilities andDuties

• Provide technical service and customer support in the field, including mobilization/demobilization and operation and maintenance of natural gas pressure regulation systems, conditioning equipment, compressors, CNG trailers and other gas equipment as needed
• Perform monthly,quarterly,and annual preventative maintenance on natural gas pressure regulation systems according to defined procedures
• Collaborate with the technical support team to diagnose and resolve complex issues
• Perform routine inspections and preventive maintenance to identify potential issues
• Customer Serviceand Reporting-collaborate with customers to understand their needs and respond to their inquiries
• Assist in remote monitoring and troubleshooting
• Maintain spare parts and equipment inventory
• Keep detailed time sheets and work orders to ensure accurate billing to customers
• Document service and maintenance activities, including service reports, parts usage, and equipment records
• Demonstrate the ability and willingness to travel up to 25% of the time or more, including international travel to Canada for training
• Complete all mandatory safety training and adhere to the Company’s Health & Safety Program
• Provide technical training and guidance to clients on equipment operation and maintenance
• Other duties as assigned

RequiredEducation andExperience

• High school diploma or GED, or three (3) years of relevant work experience
• One (1) or more years of experience working with gas processing equipment
• Proven experience as a Field Technician or in a related role

PreferredEducation andExperience

• Associate’s degree in engineering technology or a related field
• Ability to work outdoors in a variety of weather conditions, including heat, cold, rain, wind, and snow

PhysicalDemands

• Must be able to stand, walk, bend, crouch, reach, and climb for extended periods of time
• Ability to lift, carry, push, and pull materials and equipment up to 50lbs on a regular basis
• Frequent use of hands and arms to operate tools, equipment, or controls
• Ability to safely navigate uneven terrain, various outdoor surfaces, and occasional obstacles
• Visual and auditory ability to identify potential hazards and operate equipment safely
• May require prolonged periods of driving or operating machinery
• 25%

Other duties

Pleasenote that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities and activities may change at any time with or without notice.