Field Technical Services Specialist – Midwest

ACM Chemistries, Inc.; Indianapolis (IN); On-site; USD 65,000 - 90,000; Full time

Job summary

ACM Chemistries, Inc. is seeking a hands-on Technical Services Representative to support key customer accounts across the Midwest from the field.

This on-site, high-impact role requires you to solve problems in real time on production floors and to build trust with operators and leadership teams. The position involves heavy travel (up to 70%), on-site calibration and maintenance of dispensing equipment, and delivering in-person trainings at customer sites.

Qualifications

• 3–5 years in manufacturing, construction materials, or technical field service.
• Mechanical and electrical aptitude.
• Willingness to travel up to 70% (primarily weekdays, overnight travel required).
• Bilingual English/Spanish a plus.
• Strong communication and relationship-building skills.

Responsibilities

• Serve as the primary technical partner for assigned accounts.
• Troubleshoot production challenges and optimize product performance on-site.
• Lead and monitor field trials.
• Inspect, calibrate, and maintain dispensing equipment.
• Build strong working relationships with plant managers and operations teams.
• Identify opportunities to improve performance and expand product utilization.
• Deliver in-person training presentations for customers at their locations.

Skills

Bilingual (English & Spanish)

Strong communication

Relationship-building

Travel-ready

Organizational skills

Tools

Dispensing equipment maintenance

On-site calibration

Troubleshooting tools

Job description

ACM Chemistries, Inc. is seeking a hands-on Technical Services Representative to support key customer accounts across the Midwest from the field.

This on-site, high-impact role requires you to solve problems in real time on production floors and to build trust with operators and leadership teams. The position involves heavy travel (up to 70%), on-site calibration and maintenance of dispensing equipment, and delivering in-person trainings at customer sites.