Field-Based Technical Services Specialist (Manufacturing)

ACM Chemistries, Inc.; Columbus (OH); On-site; USD 70,000 - 90,000; Full time

Job summary

ACM Chemistries, Inc. is seeking a Field-Based Technical Services Representative to support Midwest customer accounts from production facilities.

The role emphasizes on-site problem solving, equipment calibration, field trials, and hands-on optimization of product performance on customer sites. You will travel regularly to plant locations, train operators and leadership teams, and build lasting relationships with managers and operations staff.

Qualifications

• 3–5 years in manufacturing, construction materials, or technical field service.
• Bilingual (English and Spanish) a plus.
• Willingness to travel up to 70% (primarily weekdays, overnight travel required).
• Concrete experience is preferred but not required. We can teach technical skills.

Responsibilities

• Serve as the primary technical partner for assigned accounts
• Troubleshoot production challenges and optimize product performance on-site
• Lead and monitor field trials
• Inspect, calibrate, and maintain dispensing equipment
• Build strong working relationships with plant managers and operations teams
• Identify opportunities to improve performance and expand product utilization
• Deliver in-person training presentations for customers at their locations

Skills

Communication skills

Relationship-building

Mechanical aptitude

Electrical aptitude

Travel coordination

Job description

ACM Chemistries, Inc. is seeking a Field-Based Technical Services Representative to support Midwest customer accounts from production facilities.

The role emphasizes on-site problem solving, equipment calibration, field trials, and hands-on optimization of product performance on customer sites. You will travel regularly to plant locations, train operators and leadership teams, and build lasting relationships with managers and operations staff.