Field Tech Services Specialist – Midwest

ACM Chemistries, Inc.; Madison (WI); On-site; USD 60,000 - 90,000; Full time

Job summary

ACM Chemistries, Inc. is seeking a Technical Services Representative to support key customer accounts across the Midwest. This field-based role on the production floor emphasizes problem solving, clear communication, and building trust that drives customer success and long-term growth.

You’ll regularly support plant operators, batch personnel, and leadership teams. Travel up to 70% is required, with responsibilities including troubleshooting, calibrating dispensing equipment, leading field

Qualifications

• 3-5 years in manufacturing, construction materials, or technical field service.
• Mechanical and electrical aptitude.
• Strong communication and relationship-building skills.
• Willingness to travel up to 70% (mainly weekdays, overnight travel).

Responsibilities

• Serve as the primary technical partner for assigned accounts.
• Troubleshoot production challenges and optimize product performance on-site.
• Lead and monitor field trials.
• Inspect, calibrate, and maintain dispensing equipment.
• Build relationships with plant managers and operations teams.
• Identify opportunities to improve performance and expand product utilization.
• Deliver in-person training presentations at customer locations.

Skills

Bilingual (English & Spanish)

Strong communication skills

Education

3-5 years in manufacturing, construction materials, or technical field service

Job description

ACM Chemistries, Inc. is seeking a Technical Services Representative to support key customer accounts across the Midwest. This field-based role on the production floor emphasizes problem solving, clear communication, and building trust that drives customer success and long-term growth.

You’ll regularly support plant operators, batch personnel, and leadership teams. Travel up to 70% is required, with responsibilities including troubleshooting, calibrating dispensing equipment, leading field