Field Technical Services Expert

ACM Chemistries, Inc.; Cincinnati (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

ACM Chemistries, Inc. is seeking a hands-on Technical Services Representative for the Midwest Territory. The role focuses on supporting key customer accounts with on-site problem solving, calibration, and training on dispensing equipment across plant environments.

You will travel regularly to customer sites and work closely with operators, batch personnel, and leadership teams. The ideal candidate will have 3–5 years in manufacturing or technical field service, strong communication skills, and

Qualifications

• Needs strong communication and relationship-building abilities.
• Field-based role requiring problem solving on production floors.
• Willingness to travel up to 70% with overnight trips.
• Mechanical and electrical aptitude helpful for equipment work.

Responsibilities

• Serve as the primary technical partner for assigned accounts.
• Troubleshoot production challenges and optimize product performance on-site.
• Lead and monitor field trials at customer locations.
• Inspect, calibrate, and maintain dispensing equipment on site.
• Build strong working relationships with plant managers and operations teams.
• Identify opportunities to improve performance and expand product utilization.
• Deliver in-person training presentations for customers at their locations.

Skills

Communication skills

Relationship-building

Travel readiness

Mechanical aptitude

Electrical aptitude

Bilingual English/Spanish

Job description

ACM Chemistries, Inc. is seeking a hands-on Technical Services Representative for the Midwest Territory. The role focuses on supporting key customer accounts with on-site problem solving, calibration, and training on dispensing equipment across plant environments.

You will travel regularly to customer sites and work closely with operators, batch personnel, and leadership teams. The ideal candidate will have 3–5 years in manufacturing or technical field service, strong communication skills, and