Field Tech: Medical Alert Device Installer (Flexible)

MedScope Installation; Camden (NJ); On-site; Full time

Job summary

MedScope Installation is seeking a Field Technician/Installer to join our 1099 independent contractor network. You set your availability, receive assignments, and coordinate with members and caregivers to complete installs of personal emergency response equipment in homes.

You’ll travel to client sites, perform delivery, setup, testing, educate users on features, and document all work. A valid driver’s license, vehicle, and background checks are required; excellent communication and

Qualifications

• Must have a vehicle and provide valid driver's license, registration and auto insurance documentation
• Willing to complete background checks and training
• Excellent verbal and written communication skills
• Working email address, smartphone with voicemail and basic computer skills
• High school diploma or equivalent
• Ability to work independently
• Commitment to meeting/exceeding service level requirements
• Field technician, cable/alarm installation experience a plus but not required

Responsibilities

• Coordinate appointment scheduling directly with clients
• Delivery, initial setup and testing of personal emergency response equipment in clients’ homes
• Educate clients/caregivers on device usage, features and maintenance
• Troubleshoot and resolve technical issues during installation
• Maintain accurate records of installations, service calls and client interactions using company software
• Collaborate with member support and installer coordinators to provide seamless support to members
• Obtain appropriate signatures via Docusign on all required paperwork during installation appointments
• Adhere to all safety protocols, regulatory requirements and company policies during installations

Skills

Verbal communication

Written communication

Independent work

Basic computer skills

Attention to detail

Time management

Customer service

Education

High school diploma or equivalent

Job description

MedScope Installation is seeking a Field Technician/Installer to join our 1099 independent contractor network. You set your availability, receive assignments, and coordinate with members and caregivers to complete installs of personal emergency response equipment in homes.

You’ll travel to client sites, perform delivery, setup, testing, educate users on features, and document all work. A valid driver’s license, vehicle, and background checks are required; excellent communication and