Field Systems Technician — VOIP & Networking

South Western Communications; Suwanee (GA); On-site; USD 25,000 - 41,000; Full time

Job summary

South Western Communications is seeking a Systems Technician to install, troubleshoot and maintain electronic communication systems. This role requires experience with VOIP, SIP, and computer networking, with hands-on installation, testing and diagnostics to ensure maximum system performance.

You will service multiple sites, train customers on usage, read wiring diagrams, and operate test equipment. This is a full-time, on-site position with on-call rotations.

Qualifications

• Experience with VOIP, SIP, and computer networking systems.
• Install, troubleshoot, and maintain electronic communication systems.
• Communicate system performance to customers.

Responsibilities

• Final hookup and programming of electronics equipment for new jobs.
• Respond to customer service-related issues promptly.
• Test and document readings for customer’s systems.
• Troubleshoot and repair electronic components.
• Handle on-call duties on a regular schedule.
• Train customer on the proper use of the equipment.
• Read and interpret wiring diagrams, schematics, and blueprints.
• Operate test equipment: Volt Meter, Ohm Meter, Oscilloscope, Spectrum Analyzer, Multimeter, and Impedance Meter.
• Assist with preventive maintenance of customer equipment.
• Accurate tracking on time sheets, service tickets and inventory items.
• Full compliance with company safety program.
• Other duties as required or assigned by company management.

Skills

VOIP

SIP

Networking

Tools

Volt Meter

Oscilloscope

Multimeter

Spectrum Analyzer

Impedance Meter

Ohm Meter

Job description

South Western Communications is seeking a Systems Technician to install, troubleshoot and maintain electronic communication systems. This role requires experience with VOIP, SIP, and computer networking, with hands-on installation, testing and diagnostics to ensure maximum system performance.

You will service multiple sites, train customers on usage, read wiring diagrams, and operate test equipment. This is a full-time, on-site position with on-call rotations.