Field Service Technician I: Fiber & Home Tech, Training

MaxxSouth Broadband; Carroll Subdivision (MS); On-site; USD 25,000 - 39,000; Full time

Job summary

MaxxSouth Broadband is seeking a Field Service Technician I to install and activate fiber and coaxial drop systems from the tap to the customer’s home, ensuring proper grounding and equipment setup.

You will work outdoors and indoors, pursue SCTE certifications, and have the opportunity to advance to Technician II within three months as SCTE courses are completed. This role supports 100% local, 24/7 customer care.

Qualifications

• High School diploma, GED, or equivalent (required).
• Formal electronics training preferred (NCTI, SCTE).
• 1 year of experience in the telecommunications industry preferred.

Responsibilities

• Plan and execute network installations based on customer orders and technical specifications.
• Install new connects, reconnects, disconnects, and customer premise equipment (HD/DVR/DIG).
• Install high-speed data (HSD), wireless systems, and fiber to the home (including ONT and streaming devices).
• Read and interpret system design maps, blueprints and document configurations.
• Troubleshoot and resolve service issues using diagnostic strategies; test circuits and equipment to verify service.
• Operate company vehicle and equipment safely and manage inventory of equipment and supplies.
• Follow all company policies, including EEO and safety guidelines.

Skills

Customer-focused

Education

High School diploma / GED / equivalent

Electronics training (NCTI / SCTE)

Job description

MaxxSouth Broadband is seeking a Field Service Technician I to install and activate fiber and coaxial drop systems from the tap to the customer’s home, ensuring proper grounding and equipment setup.

You will work outdoors and indoors, pursue SCTE certifications, and have the opportunity to advance to Technician II within three months as SCTE courses are completed. This role supports 100% local, 24/7 customer care.