Field System Implementation Associate

Mindray DS USA, Inc.; Charlotte (NC); A distancia; USD 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) match

Tuition reimbursement

Paid time off

Disability coverage

FSA/HSA options

Descripción de la vacante

Mindray North America is seeking a System Implementation Associate to support hospital deployments of patient monitoring systems. You will assist in installations, go-live support, and on-site troubleshooting, ensuring quality and performance standards are met.

This field-based role offers mentorship and progression toward a System Implementation Specialist, with extensive travel and hands-on learning opportunities.

Formación

• Formal technical training or equivalent experience.
• Basic understanding of Wi‑Fi and IT networking.
• Familiarity with Windows and Microsoft Office.

Responsabilidades

• Assist in go-live activities for hospital monitoring systems.
• Perform installations, add-ons, and updates per plans.
• Verify performance and quality after deployment.
• Respond on-site to complex issues beyond local support.
• Document service and installation activities per policies.
• Coordinate system updates and configuration changes.
• Participate in training to advance toward SIS role.

Conocimientos

Technical training

Wi-Fi networking

Windows OS

Troubleshooting

Customer service

Travel readiness

Descripción del empleo

Mindray North America is seeking a System Implementation Associate to support hospital deployments of patient monitoring systems. You will assist in installations, go-live support, and on-site troubleshooting, ensuring quality and performance standards are met.

This field-based role offers mentorship and progression toward a System Implementation Specialist, with extensive travel and hands-on learning opportunities.