Field Service Tech - Medical Devices (Hospitals)

Mindray DS US, Inc.; St. Louis (MO); Remote; USD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

401(k) with company match

Tuition reimbursement

Paid time off

Disability coverage

FSA/HSA options

Zusammenfassung

Mindray North America seeks a Field Service Representative to install, inspect, repair, and maintain Mindray Patient Monitoring, Anesthesia, and Ultrasound systems. You will provide on-site technical support, manage service reports, and assist with contract renewals while maintaining strong customer relationships.

The role requires an Associate degree in Electronics or Biomedical Engineering (Bachelor’s preferred), valid driver’s license, and willingness to travel up to 70% with on-call

Qualifikationen

• Associate degree in Electronics, Biomedical Engineering, or related field; bachelor’s degree preferred.
• Prior field service experience with medical devices.
• Strong troubleshooting and repair skills for medical equipment.
• Valid driver’s license with clean driving record.
• Excellent organizational and communication skills.
• Willingness to travel and be on-call as needed.

Aufgaben

• Install, inspect, repair, and perform preventive maintenance on Mindray equipment in hospitals and clinics.
• Troubleshoot hardware, software, and networking issues to minimize downtime.
• Provide phone and on-site technical support to customers, sales, and clinical staff.
• Maintain documentation and service reports per policies and quality standards.
• Support contract renewals by identifying new service opportunities and preparing quotations.
• Manage inventory and test equipment to ensure readiness and compliance.
• Stay updated on product changes through training and collaboration with senior technicians.
• Assist sales and clinical teams during product demonstrations and installations.

Kenntnisse

Field service experience

Medical device knowledge

Customer focus

Communication skills

Troubleshooting

Physical stamina

Ausbildung

Associate degree in Electronics

Associate degree in Biomedical Engineering

Bachelor’s degree preferred

Tools

Diagnostic software suites

Jobbeschreibung

Mindray North America seeks a Field Service Representative to install, inspect, repair, and maintain Mindray Patient Monitoring, Anesthesia, and Ultrasound systems. You will provide on-site technical support, manage service reports, and assist with contract renewals while maintaining strong customer relationships.

The role requires an Associate degree in Electronics or Biomedical Engineering (Bachelor’s preferred), valid driver’s license, and willingness to travel up to 70% with on-call