Field Support Specialist — Mobile Clinic Ops & Data

Vision To Learn; Atlanta (GA); On-site; USD 42,000 - 54,000; Full time

Job summary

Vision To Learn is seeking a Field Support Specialist to assist field operations for the mobile vision clinics. This role involves supporting school visits, coordinating logistics, managing data accuracy, and ensuring consent and screening processes run smoothly in the field.

The ideal candidate will be highly organized, capable of independent work, and comfortable traveling within the designated region to support ongoing program delivery. Strong Excel and communication skills are essential.

Qualifications

• Excel expertise and computer literacy is required.
• Filing skills (physical and digital).
• Excellent communication skills.
• Experience with collecting and analyzing data and providing recommendations.
• Proficiency in Microsoft Outlook, SharePoint, Word, and PowerPoint required.
• Comfortable navigating multiple systems and technology platforms in a fast-paced environment.

Responsibilities

• Supports daily field operations at schools, summer sites, and mobile clinic locations.
• Conducts phone outreach to families with outstanding opt-ins, provides guidance on next steps, and follows up to increase completion rates.
• Acts as a runner during clinic days, ensuring a steady and efficient flow of students on and off the mobile vision clinics.
• Maintains organization of student flow by tracking students scheduled for screenings and ensuring students are brought to the clinic in a timely manner.
• Conducts vision screenings at schools, summer camps, and community-based sites.
• Completes and maintains screening data rosters and ensures all screening information is accurate and up to date.
• Inputs, reviews, corrects, and maintains screening, consent, and patient data within internal systems, ie. EHR database and SharePoint.
• Uploads consent forms and supporting documentation into SPARTA, the organization’s electronic health record (EHR) system.
• Communicates with families regarding missing paperwork, updated prescriptions, consent forms, and other information needed to complete student exams.
• Provides day-of support to field teams and assists with administrative and EHR-related tasks during clinic visits.
• Supports Program Manager with operational follow-up, including reporting problematic sites, monitoring low consent form return rates, and assisting with outreach to unresponsive sites.
• Assists with building and updating exam rosters and communicating any conflicting or missing student information.
• Coordinates and delivers clinic and office supplies to field teams and mobile clinics as needed.
• Performs administrative support tasks on an as-needed basis to support overall program operations.
• Works on special projects and additional assignments as requested by management.

Skills

Excel proficiency

Communication

Data analysis

Attention to detail

Organization

Multitasking

Tools

Microsoft Excel

Microsoft Outlook

SharePoint

Word

PowerPoint

SPARTA EHR

Job description

Vision To Learn is seeking a Field Support Specialist to assist field operations for the mobile vision clinics. This role involves supporting school visits, coordinating logistics, managing data accuracy, and ensuring consent and screening processes run smoothly in the field.

The ideal candidate will be highly organized, capable of independent work, and comfortable traveling within the designated region to support ongoing program delivery. Strong Excel and communication skills are essential.