Field Operations & Data Support Specialist — Charleston

Vision To Learn; North Charleston (SC); On-site; USD 26,000 - 32,000; Full time

Job summary

Vision To Learn in Charleston, SC is seeking a detail-oriented Field Support Specialist to join our mobile vision clinics. You will help manage operations at schools, coordinate with field teams, and ensure accurate data entry in our EHR and SPARTA systems.

This role requires Excel proficiency, strong communication, and the ability to travel within the region. You’ll support outreach, data collection, and administrative tasks to keep our clinics running smoothly and to help students receive eye

Qualifications

• Excel expertise and computer literacy is required.
• Filing skills (physical and digital).
• Excellent communication skills.
• Experience with collecting and analyzing data and providing recommendations.

Responsibilities

• Supports daily field operations at schools, summer sites, and mobile clinic locations.
• Conducts phone outreach to families with outstanding opt-ins, provides guidance on next steps, and follows up to increase completion rates.
• Acts as a runner during clinic days, ensuring a steady and efficient flow of students on and off the mobile vision clinics.
• Maintains organization of student flow by tracking students scheduled for screenings and exams and ensuring students are brought to the clinic in a timely manner.
• Conducts vision screenings at schools, summer camps, and community-based sites.
• Completes and maintains screening data rosters and ensures all screening information is accurate and up to date.
• Inputs, reviews, corrects, and maintains screening, consent, and patient data within internal systems, ie. EHR database and SharePoint.
• Uploads consent forms and supporting documentation into SPARTA, the organization’s electronic health record (EHR) system.
• Communicates with families regarding missing paperwork, updated prescriptions, consent forms, and other information needed to complete student exams.
• Provides day-of support to field teams and assists with administrative and EHR-related tasks during clinic visits.
• Supports Program Manager with operational follow-up, including reporting problematic sites, monitoring low consent form return rates, and assisting with outreach to unresponsive sites.
• Assists with building and updating exam rosters and communicating any conflicting or missing student information.
• Coordinates and delivers clinic and office supplies to field teams and mobile clinics as needed.
• Performs administrative support tasks on an as-needed basis to support overall program operations
• Works on special projects and additional assignments as requested by management.

Skills

Excel

Communication

Data analysis

Filing

Tools

SharePoint

SPARTA EHR

Job description

Vision To Learn in Charleston, SC is seeking a detail-oriented Field Support Specialist to join our mobile vision clinics. You will help manage operations at schools, coordinate with field teams, and ensure accurate data entry in our EHR and SPARTA systems.

This role requires Excel proficiency, strong communication, and the ability to travel within the region. You’ll support outreach, data collection, and administrative tasks to keep our clinics running smoothly and to help students receive eye