Field Support Level 1

Mitchell Martin Inc.; Bakersfield (CA); On-site; USD 28,000 - 36,000; Part time

Benefits offered by this job

Onsite support

Job summary

Mitchell Martin Inc. is seeking a Field Support Level 1 to provide IT assistance across outpatient imaging centers and call centers in the Bakersfield area. The role includes onsite and remote troubleshooting, inventory management, and collaboration with internal teams and vendors.

The position is contract-based, requiring strong problem-solving and communication skills, with travel between sites as needed to ensure IT readiness for projects.

Qualifications

• Bachelor's or Associate degree in a related field or equivalent IT support experience.
• Experience supporting PCs, printers, servers and network operations.
• Valid driver's license and ability to travel between sites.

Responsibilities

• Collaborate with leadership to assess IT needs and deliver on projects.
• Monitor issues, service tickets and ongoing projects across sites.
• Participate in installation, configuration and troubleshooting of IT equipment.
• Maintain knowledge of systems and perform ongoing updates.

Skills

Operational skills

Analytical abilities

Communication skills

Education

Bachelor's/Associate in related technical field

Tools

PCs

Printers

Servers

Network operations

LAN/WAN

TCP/IP

Microsoft Office

Job description

Description The position involves providing IT support for a group of outpatient imaging centers and call centers in the Bakersfield, CA

Title: Field Support Level 1

Location: Bakersfield, CA

Position Type: Contract

Compensation Pay Range: $20.00-$26.00 Per Hr

Description The position involves providing IT support for a group of outpatient imaging centers and call centers in the Bakersfield, CA area.

• This is a contract role requiring strong problem-solving skills and the ability to support various systems and equipment.
• The role demands effective communication and collaboration with both internal teams and external vendors.
• Support users across multiple systems and equipment types.
• Provide onsite and remote troubleshooting and support.
• Collaborate with leadership to meet hardware and software needs.
• Visit sites to resolve issues and ensure IT readiness for projects.
• Maintain and implement system updates and changes.
• Ensure security practices are upheld and deficiencies addressed.
• Manage inventory and perform preventative maintenance.

Key Responsibilities

• Collaborate with operational leadership to assess and deliver on IT needs.
• Monitor and resolve issues, service tickets, and projects.
• Communicate with leadership to prepare for ongoing and future projects.
• Assist with installation, configuration, and troubleshooting of IT equipment.
• Maintain knowledge of systems and participate in continuing education.

Qualifications

Strong Operational And Analytical Abilities With Excellent Communication Skills.

• Bachelor's or Associate's degree in a related technical field or equivalent IT support experience.
• In-depth knowledge of PCs, printers, servers, and network operations.
• Proficiency in problem determination and resolution.
• Valid driver's license and ability to travel between sites as needed.

Core Technologies

• PCs
• Printers
• Network Operations
• LAN/WAN
• TCP/IP Protocol
• Microsoft Office

Contact Authorization

By applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Message and data rates may apply for texts. Carriers are not liable for delayed or undelivered messages. You can access our privacy policy here https://www.mitchellmartin.com/privacy-policy.

Onboarding Expectations

Learn more about our Onboarding Process here https://youtu.be/rjV_NFYjyY4

EEO Statement

Learn more about our EEO policy here https://www.mitchellmartin.com/eoe-statement.