Field Supervisor — Restoration & Customer Experience

ServiceMaster RRH; Wharton (NJ); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

401(k)

Bonus based on performance

Job summary

ServiceMaster RRH in Wharton, NJ is hiring a crew chief to lead restoration projects. You will oversee production technicians, ensure safety, quality, and customer satisfaction, and act as the front-line representative of the SERVICEMASTER BY TIMELESS brand.

This full-time role requires at least 1 year in cleaning, restoration, or construction, strong supervision and communication skills, and a willingness to travel locally.

Qualifications

• Minimum 1 year of experience in cleaning, restoration, or construction.
• Strong supervisory skills.
• Strong communication skills, oral and written.

Responsibilities

• Facilitate a positive customer experience and ensure customer satisfaction of services.
• Communicate clear expectations to production technicians and supervise their activities.
• Coordinate and perform production processes as scheduled and ensure quality control.
• Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers.
• Document a detailed and accurate job file to support the services provided.
• Manage and control labor and consumable usage on assigned projects.

Skills

Supervisory skills

Communication skills

Education

High school diploma/GED

IICRC certifications preferred

Job description

ServiceMaster RRH in Wharton, NJ is hiring a crew chief to lead restoration projects. You will oversee production technicians, ensure safety, quality, and customer satisfaction, and act as the front-line representative of the SERVICEMASTER BY TIMELESS brand.

This full-time role requires at least 1 year in cleaning, restoration, or construction, strong supervision and communication skills, and a willingness to travel locally.