Field Specialist

Techify Care, Inc.; Naples (FL); Presencial; USD 42 000 - 60 000; Tempo integral

Resumo da oferta

Techify Care, Inc. is seeking Field Support Technicians to perform on-site POS device installation and ongoing support for retailers. You will deinstall old devices, install P630 and M425 POS devices, configure networks, and run tests to ensure reliable operation.

Candidates should have field service or IT hardware installation experience, basic networking skills, the ability to travel to multiple stores, and strong customer service and communication abilities.

Qualificações

• Field service experience or POS hardware installation preferred.
• Basic networking knowledge required.
• Ability to work independently and travel to assigned locations.
• Professional communication and customer-service skills required.

Responsabilidades

• Check in with the Manager on Duty and review the work order.
• Deinstall existing POS devices and cables.
• Install and configure POS devices (P630/M425) and required cabling.
• Enter network settings and complete device pairing/configuration.
• Perform required downloads, reboots, and system testing.
• Complete a test transaction with the store/branch manager.
• Clean the work area and obtain client sign-off before checkout.

Conhecimentos

Customer service

Networking basics

Independent worker

Travel availability

Ferramentas

POS hardware

Descrição da oferta de emprego

Field Support Technician – POS Installation

We are seeking Field Support Technicians for on-site POS device installation and support.

Key Responsibilities

• Check in with the Manager on Duty and review the work order.
• Deinstall existing POS devices and cables.
• Install and configure P630/M425 POS devices and required cabling.
• Enter network settings and complete device pairing/configuration.
• Perform required downloads, reboots, and system testing.
• Complete a test transaction with the store/branch manager.
• Clean the work area and obtain client sign-off before checkout.

Requirements

• Field Service / POS / IT hardware installation experience preferred.
• Basic networking and troubleshooting knowledge.
• Ability to work independently and travel to assigned locations.
• Professional communication and customer-service skills.
• Reliable transportation required.