A leading precision measurement company in Mound City, Kansas, seeks a Technical Support Specialist focused on driving territory growth. Candidates must have a strong engineering background, with 3-5 years of experience, and possess technical aptitude to provide on-site and telephone support. Responsibilities include training, troubleshooting, and developing sales strategies. This role offers a competitive salary and excellent benefits, contributing to a dynamic environment committed to innovation and customer service.
Qualifications
3-5+ years in Technical Support or Engineering.
Ability to learn and train in various technical systems.
Proactive and initiative-driven.
Responsibilities
Provide technical training and troubleshooting assistance.
Develop solutions to enhance territory sales.
Assist in product upgrade implementations.
Skills
Technical aptitude
Mechanical troubleshooting
Customer service skills
Public presentation skills
Education
Bachelor's degree in Engineering or related field
BS/BA in Engineering, Electronic Systems, or Computer Science (preferred)
Tools
Microsoft Office (Outlook, Word, Excel, PowerPoint)
Job description
A leading precision measurement company in Mound City, Kansas, seeks a Technical Support Specialist focused on driving territory growth. Candidates must have a strong engineering background, with 3-5 years of experience, and possess technical aptitude to provide on-site and telephone support. Responsibilities include training, troubleshooting, and developing sales strategies. This role offers a competitive salary and excellent benefits, contributing to a dynamic environment committed to innovation and customer service.