Field Solutions Architect — Networking & Cloud

Alkira, Inc.

New York (NY)

On-site

USD 150,000 - 200,000

Full time

14 days+

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Job summary

Alkira, Inc. is seeking a Solutions Architect in New York to join our hands-on SA team.

You will embed with strategic Enterprise accounts from evaluation through production deployment, shaping deployments and the product roadmap with customer insight. You will lead architecture discussions, design Alkira-based solutions, and develop automation to accelerate deployments across cloud and on-prem environments.

Qualifications

3+ years in a customer-facing technical role (consulting, solutions architecture, sales engineering, or professional services).
Hands-on experience architecting and deploying cloud solutions (AWS, Azure, GCP, and/or OCI).
Strong networking background in routing technologies and network security.
Proficiency with infrastructure-as-code and automation tools (Terraform, Ansible, Python, REST APIs).

Responsibilities

Embed with strategic customers as the hands-on technical owner from evaluation through production deployment.
Lead network architecture discussions with customers and partners.
Design, build, and deploy Alkira-based solutions in customer environments using best practices.
Develop automation, integrations, and tooling to accelerate customer deployments.
Collaborate with customer networking, cloud, and platform teams.
Conduct technical workshops, trainings, and whiteboard sessions for customers and partners.
Create design and architecture best practices, reference architectures, and deployment guidelines.
Provide deep technical support and troubleshooting for customers, escalating and driving resolution with Engineering.
Own customer success on key accounts from adoption and expansion perspective.