Senior Solutions Architect — Cloud Networking & Deployment

Alkira Australia; San Jose (CA); On-site; USD 150,000 - 200,000; Full time

Job summary

Alkira is seeking a Solutions Architect to join our Network-Infrastructure-as-a-Service platform. You will embed with strategic Enterprise accounts, drive pre-sales validation through deployment, adoption, and expansion, and shape the product roadmap with deep customer insight.

The role integrates Sales, Engineering, and customer success, requiring strong cloud/networking skills, IaC proficiency, and a passion for delivering customer outcomes. Travel to customer sites is expected.

Qualifications

• 3+ years in a customer-facing technical role.
• 1+ years architecting and deploying cloud solutions (AWS, Azure, GCP, and/or OCI).
• Hands-on experience designing and building hybrid and public cloud infrastructure.
• Strong networking background in routing technologies and network security.
• Proficiency with infrastructure-as-code and automation tools (Terraform, Ansible, Python, REST APIs).
• Experience in large-scale network design/deployment is a plus.
• Excellent written and verbal communication skills.
• BA/BS/MS degree is a plus.

Responsibilities

• Embed with strategic customers as the hands-on technical owner from evaluation through production deployment.
• Lead network architecture discussions with customers and partners.
• Design, build, and deploy Alkira-based solutions in customer environments using best practices.
• Develop automation, integrations, and tooling to accelerate customer deployments.
• Collaborate directly with customer networking, cloud, and platform teams.
• Conduct technical workshops, trainings, and whiteboard sessions for customers and partners.
• Create design and architecture best practices, reference architectures, and deployment guidelines.
• Provide deep technical support and troubleshooting for customers, escalating and driving resolution with Engineering.
• Own customer success on key accounts from adoption and expansion perspective.
• Work with Product Management and Engineering to provide feedback on upcoming features from the customer's lens.
• Track and drive key customer features/asks with Product Management through to implementation.

Skills

Cloud fundamentals

Customer-facing experience

Networking fundamentals

IaC automation

Hybrid/public cloud design

Excellent communication

Willingness to travel

Education

BA/BS/MS degree preferred

Tools

Terraform

Ansible

Python

REST APIs

Job description

Alkira is seeking a Solutions Architect to join our Network-Infrastructure-as-a-Service platform. You will embed with strategic Enterprise accounts, drive pre-sales validation through deployment, adoption, and expansion, and shape the product roadmap with deep customer insight.

The role integrates Sales, Engineering, and customer success, requiring strong cloud/networking skills, IaC proficiency, and a passion for delivering customer outcomes. Travel to customer sites is expected.