Field Software Support Engineer

Premier Power Maintenance Corporation; Indianapolis (IN); On-site; USD 50,000 - 70,000; Full time

Job summary

Premier Power Maintenance Corporation is seeking a Software Support Specialist in Indianapolis, IN. This role involves installing, maintaining, and troubleshooting software for field service technicians, in addition to providing IT support. Candidates should have a Bachelor’s degree in Computer or Information Science, along with at least three years of related experience. Ideal candidates thrive in fast-paced environments and are detail-oriented. Must be willing to travel and take calls outside regular hours.

Qualifications

• At least three years of related experience required.
• Experience in a field service business preferred.
• Must pass a pre-employment criminal background check.

Responsibilities

• Install, maintain, and troubleshoot software for field technicians.
• Provide technical support and training to team members.
• Manage specialized test equipment software licenses and versions.

Skills

Technical support

Troubleshooting

Communication

Analytical skills

Problem-solving

Attention to detail

Education

Bachelor’s degree in Computer or Information Science-related field

Tools

Microsoft Office Suite

Office 365

SharePoint

Power Platform

Power Apps Development

Job description

Premier Power Maintenance Corporation is seeking a Software Support Specialist in Indianapolis, IN. This role involves installing, maintaining, and troubleshooting software for field service technicians, in addition to providing IT support. Candidates should have a Bachelor’s degree in Computer or Information Science, along with at least three years of related experience. Ideal candidates thrive in fast-paced environments and are detail-oriented. Must be willing to travel and take calls outside regular hours.