Field Services Technician – Printer & Copier Repair Pro

Ricoh; Columbus (OH); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Ricoh is seeking a Field Services Technician in Columbus, OH to travel to customer sites and service Ricoh printers and copiers. This hands-on role requires problem-solving, independence, and excellent customer service.

You will diagnose, repair, install, and maintain equipment, perform preventive maintenance, document work accurately, and travel within the Columbus area. Valid driver's license and reliable vehicle required.

Qualifications

• Experience in field service or equipment repair.
• Proficient in mechanical and electrical troubleshooting.
• Experience with industrial equipment maintenance.
• Experience in manufacturing maintenance.
• Military technical experience is a plus.

Responsibilities

• Travel to customer locations throughout the Columbus, OH area.
• Diagnose and repair Ricoh commercial and industrial printers and copiers.
• Perform preventative maintenance and equipment installations.
• Troubleshoot mechanical, electrical, and hardware-related issues.
• Configure equipment and ensure proper operation.
• Provide professional customer service during on-site visits.
• Accurately document service activities and completed work.

Skills

Field service

Equipment repair

Mechanical troubleshooting

Electrical troubleshooting

Industrial maintenance

Automotive repair

Military experience

Job description

Ricoh is seeking a Field Services Technician in Columbus, OH to travel to customer sites and service Ricoh printers and copiers. This hands-on role requires problem-solving, independence, and excellent customer service.

You will diagnose, repair, install, and maintain equipment, perform preventive maintenance, document work accurately, and travel within the Columbus area. Valid driver's license and reliable vehicle required.