Field Services Technician II: Printer & Copier Pro

Ricoh USA, Inc.; Milwaukee (WI); On-site; USD 52,000 - 76,000; Full time

Job summary

Ricoh USA, Inc. in Milwaukee seeks a Field Representative II to service office technology across a dedicated territory.

You will repair printers, copiers, and multifunction devices, interact with customers, and build lasting relationships while managing your own service area. This hands-on role requires 2+ years in electro-mechanical repair or field service, strong communication, the ability to work independently, a valid driver’s license, and a commitment to ongoing training and technical

Qualifications

• 2+ years of technical repair, electro-mechanical, maintenance, or field service experience.
• Strong customer service and communication skills.
• Ability to work independently and manage a service territory.
• Valid driver’s license.

Responsibilities

• Service, repair, and troubleshoot printers, copiers, and multifunction devices.
• Work directly with customers and build strong relationships.
• Manage your own territory and inventory.
• Utilize your mechanical, electrical, and technical troubleshooting skills.
• Ongoing training and opportunities to grow your technical expertise.

Skills

Field service

Troubleshooting

Customer service

Communication

Job description

Ricoh USA, Inc. in Milwaukee seeks a Field Representative II to service office technology across a dedicated territory.

You will repair printers, copiers, and multifunction devices, interact with customers, and build lasting relationships while managing your own service area. This hands-on role requires 2+ years in electro-mechanical repair or field service, strong communication, the ability to work independently, a valid driver’s license, and a commitment to ongoing training and technical