Field Services Tech II

TCOM, L.P.; Sioux Falls (SD); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health and disability insurance

401(k) match

Tuition reimbursement

Paid time off (PTO)

Company-paid holidays

Job summary

TCOM, L.P. is seeking a Field Services Technician to provide on-site support for deployed systems in Sioux Falls, SD.

The role involves hands-on troubleshooting, test plan development, and collaboration with engineering to drive small design projects from concept to production. The candidate should have an Associate’s degree in engineering or a related field, or equivalent experience, with 3+ years in aviation or electrical/mechanical work.

Qualifications

• Associate degree or equivalent technical experience required.
• 3+ years’ experience in aviation or electrical/mechanical preferred.
• Prior military experience preferred.

Responsibilities

• Provide field support for deployed systems.
• Progressively contribute to the team and projects.
• Participate in department or division improvement activities.
• Perform troubleshooting to identify opportunities, as well as compliance and implementation issues.
• Develop, research, and recommend test procedures.
• Write test plans, procedures, conduct tests, and document results.
• With engineering assistance, facilitate minor design projects from concept to production.
• Define technical approaches and tasks for activities and minor projects.
• May perform similar duties in related areas as needed.

Skills

Problem solving

Field service knowledge

Education

Associate’s degree in engineering or related technical field

Job description

SIO 5900 Wireless
5900 Wireless St
Sioux Falls, SD 57107, USA

SIO 5900 Wireless
5900 Wireless St
Sioux Falls, SD 57107, USA

Summary

Provide field support for deployed systems.

Essential Functions

• Essential functions as outlined in Field Services Tech I.
• Progressively contributes to the team and projects in an above average manner.
• Participate in department or division improvement activities.
• Perform troubleshooting to look for areas of opportunity, as well as compliance and implementation issues.
• Develop, research, and recommend test procedures.
• Utilize technical knowledge to solve complex problems.
• Write test plans, procedures, conduct tests, and document results.
• With engineering assistance, facilitate minor design projects from the concept stage through production, and make modifications as necessary.
• Responsible for defining technical approaches and tasks related to activities and minor projects.
• May be called upon to perform comparable duties of a similar or related nature and/or assist in other areas as needed.

Education and Experience

• Associate’s degree in engineering, or related technical field, or experience in lieu of education.
• 3+ years’ experience in aviation or electrical/mechanical is preferred; or equivalent combination of education and experience.
• Prior military experience is preferred.

Knowledge, Skills, and Abilities

• Knowledge, Skills and Abilities as outlined in Field Services Tech I.
• Well‑developed problem analysis and problem‑solving techniques.

Physical Requirements

Jobs will be performed while sitting or standing. Frequent lifting and moving of lightweight materials, occasionally in difficult work positions. Occasional lifting of items. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits

TCOM offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts/HSAs, EAP, tuition reimbursement, parental leave, paid time off (PTO), and company-paid holidays. Programs and eligibility may vary based on hire date, classification, and schedule.

Qualifications

Skills

Behaviors

Motivations

Education

Experience

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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