Field Service Technician II

D.O.M. magazine; Northern (KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision plan

401(k) with 150% match up to 6%

Life insurance

Paid time off (3 weeks)

Job summary

SNC is seeking a Field Service Technician II to install, operate, maintain, repair, and modify products at customer sites. You will travel to field locations, train customers onsite, and track equipment status while delivering technical support.

The role requires 2+ years of relevant experience, a high school diploma or GED, and the ability to obtain a Secret U.S. Security Clearance; travel outside the continental US is expected.

Qualifications

• High school diploma or GED; 2+ years relevant experience (higher degree may substitute).
• Basic understanding of schematics, diagrams, blueprints, manuals.
• Ability to travel outside the continental US for extended periods; obtain Secret clearance.

Responsibilities

• Install, operate, maintain, repair, and modify products at customer locations.
• Provide on-site training and technical support.
• Build relationships with customers and track equipment status.

Skills

Troubleshooting techniques

Technical data analysis

Electrical concepts

Customer training

Education

High school diploma or GED

Associates degree (preferred)

Tools

Spectrometer

Oscilloscope

Pilot static gauges

FCC/GROL (preferred)

Job description

If you have a keen eye for the big picture, excellent technical data analysis skills, and enjoy working collaboratively, we may have the perfect role for you! As a Field Service Technician II, you will be using your skills and expertise to perform a variety of maintenance and technical support on our products such as equipment, integrated systems and subsystems, and software at customer and/or field locations. Youll be responsible for installing, operating, maintaining, repairing, and modifying our products and updating and tracking the status of all field related equipment. Youll build and maintain effective relationships with our customers and provide them with onsite training.The ISR (Intelligence, Surveillance & Reconnaissance), Aviation, and Security (IAS) business area is a leader in ISR and aviation, it is a leading prime manned and unmanned aircraft systems integrator for innovative, high-performance ISR and aviation systems. Its end-to-end Command, Control, Computers, Communications and Intelligence, Surveillance & Reconnaissance (C4ISR) capabilities encompass design, integration, test, certification, ground/flight training and complete logistics support. IAS tailors solutions to customer cost, performance, and schedule requirements and designs to consistently exceed expectations – with an unrivaled record of on time and on (or under) budget deliveries.

Qualifications You Must Have:

• High school diploma or GED equivalent and typically 2 or more years of relevant experience
  • A higher-level degree may substitute for experience
  • Related experience may be considered in lieu of required education
• Basic understanding of technical schematics, diagrams, blueprints, manuals and/or publications
• Experience using troubleshooting techniques
• Understanding of electrical wiring concepts
• Ability to frequently travel outside the continental US, typically for extended periods of time
• The ability to obtain and maintain a Secret U.S. Security Clearance is required

Qualifications We Prefer:

• Associates degree in a related field of study
• Experience with FCC or FCC GROL
• Prior experience with Security+, Network+, CCNA and/or A+
• Basic understanding of Spectrometer, Oscilloscope and/or Pilot Static Equipment gauges
• Background in the Aerospace and Defense Industry, the US Department of Defense or US Military

This posting will be open for application for a minimum of 5 days and may be extended based on business needs.SNC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with 150 match up to 6, life insurance, 3 weeks paid time off, tuition reimbursement, and more.IMPORTANT NOTICE: This position requires the ability to obtain and maintain a Secret U.S. Security Clearance. U.S. Citizenship status is required as this position needs an active U.S. Security Clearance for employment. Non-U.S. citizens may not be eligible to obtain a security clearance. The Department of Defense Consolidated Adjudications Facility (DoD CAF), a federal government agency, handles the adjudicative aspects of the security clearance eligibility process for industry applicants. Adjudicative factors which affect the outcome of the eligibility determination include, but are not limited to, allegiance to the U.S., foreign influence, foreign preference, criminal conduct, security violations and illegal drug use.Learn more about the background check process for Security Clearances. SNC is a global leader in aerospace and national security committed to moving the American Dream forward. We’re known and respected for our mission and execution focus, agility, and disruptive and rapid innovation. We provide leading edge technologies and transformative solutions that support our nation’s most critical security needs. If you are mission-focused, thrive in collaborative environments, and want to make our country stronger with state-of-the-art technologies that safeguard freedom, join our team!SNC is an Equal Opportunity Employer committed to an environment free of discrimination.Employment decisions are made based on merit without regard to race, color, age, religion, sex, national origin, disability, status as a protected veteran or other characteristics protected by law.

D.O.M. magazine is the premier magazine for aviation maintenance management professionals. Its management-focused editorial provides information maintenance managers need and want including business best practices, professional development, regulatory, quality management, legal issues and more. The digital version of D.O.M. magazine is available for free on all devices (iOS, Android, and Amazon Kindle).