Field Service Technician II

Sierra Nevada Corporation; Kirtland (NM); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) with 150% match up to 6%

Life insurance

3 weeks paid time off

Tuition reimbursement

Job summary

Sierra Nevada Corporation in the United States is seeking a Field Service Technician III to perform expert maintenance, repair, and support for complex aerospace systems. This senior role emphasizes independent project management, advanced diagnostics, and training material development for customers and internal teams.

The role requires travel to customer sites, potentially internationally, and adherence to safety standards as part of a cross-functional IAS team.

Qualifications

• High school diploma or GED equivalent.
• 3+ years of technician experience or related field.
• Higher level degree may substitute for experience.
• Ability to read schematics, diagrams, blueprints, manuals.
• Progressive troubleshooting experience.
• Thorough understanding of electrical wiring concepts.
• Ability to travel outside the continental US.

Responsibilities

• Perform expert-level maintenance and repairs on complex aerospace and defense systems.
• Independently manage field service projects, ensuring timely completion.
• Diagnose and resolve the most challenging technical issues.
• Lead and mentor junior and mid-level technicians, providing guidance.
• Develop and deliver advanced training programs for customers and internal teams.
• Maintain detailed records of field activities and equipment status.
• Ensure compliance with safety standards and regulations.
• Oversee inventory management for spare parts and tools.
• Generate comprehensive technical reports and present findings.
• Travel extensively to customer sites, potentially internationally.

Skills

Technical data analysis

Leadership

Project management

Training development

Education

High school diploma or GED

Associate degree preferred

Bachelor's degree relevant field (sub for experience)

Tools

Spectrometer

Oscilloscope

Pitot-Static gauges

Job description

• Higher level relevant degree may substitute for experience.

If you have a keen eye for the big picture, excellent technical data analysis skills, and enjoy working collaboratively, we may have the perfect role for you! The Field Service Technician III is a senior-level position that involves performing expert-level technical maintenance, repair, and support for complex systems. This role requires advanced diagnostic skills, leadership abilities, and the capacity to manage field projects independently. The technician will also play a key role in developing training materials and protocols for both customers and internal teams.

The ISR (Intelligence, Surveillance & Reconnaissance), Aviation, and Security (IAS) business area is a leader in ISR and aviation, it is a leading prime manned and unmanned aircraft systems integrator for innovative, high-performance ISR and aviation systems. Its end-to-end Command, Control, Computers, Communications and Intelligence, Surveillance & Reconnaissance (C4ISR) capabilities encompass design, integration, test, certification, ground/flight training and complete logistics support. IAS tailors solutions to customer cost, performance, and schedule requirements and designs to consistently exceed expectations – with an unrivaled record of on time and on (or under) budget deliveries.

Responsibilities

• Perform expert-level maintenance and repairs on complex aerospace and defense systems.
• Independently manage field service projects, ensuring timely and accurate completion.
• Diagnose and resolve the most challenging technical issues.
• Lead and mentor junior and mid-level technicians, providing technical guidance and support.
• Develop and deliver advanced training programs for customers and internal teams.
• Maintain accurate and detailed records of all field activities and equipment status.
• Ensure strict compliance with safety standards and industry regulations.
• Oversee inventory management for spare parts and tools.
• Generate comprehensive technical reports and present findings to stakeholders.
• Travel extensively to customer sites, potentially including international locations.

Qualifications You Must Have

• High school diploma or GED equivalent.
• 3+ years of experience as a technician or in a related field.
• Higher level relevant degree may substitute for experience.
• Ability to understand and interpret basic technical schematics, diagrams, blueprints, manuals, and/or publications.
• Progressive experience using troubleshooting techniques.
• Thorough understanding of electrical wiring concepts.
• Ability to frequently travel outside the continental US, typically for extended periods of time.

Qualifications We Prefer

• Associate's degree in a related field of study.
• Experience with FCC or FCC General Radio Operator License (GROL).
• Prior experience with Security+, Network+, Cisco Certified Network Associate (CCNA), and/or A+.
• Basic understanding of Spectrometer, Oscilloscope, and/or Pitot Static equipment gauges.
• Background in the Aerospace and Defense Industry, the US Department of Defense, or US Military.
• Experience in leading technical teams or projects.
• Strong presentation and communication skills.

Essential Functions

• Ability to lift up to 50 lbs regularly.
• Ability to stand and walk for extended periods during the work shift.
• Hand and finger dexterity to work with small mechanical components and tools.
• Ability to work in a noisy environment with potential exposure to hazardous materials.
• Ability to travel frequently to customer locations, sometimes on short notice.
• Ability to work in a combination of office and field environments.
• Ability to read detailed technical manuals, schematics, and computer screens.
• Ability to inspect and troubleshoot equipment and systems accurately.
• Ability to hear and understand spoken communication in noisy environments, such as industrial sites or construction areas.
• Ability to detect auditory signals from machinery or equipment, which may indicate issues.
• Ability to navigate various work environments, including climbing ladders, crawling in confined spaces, and working at heights.
• Ability to drive or operate a vehicle for frequent travel to customer locations.
• High level of accuracy and attention to detail in all tasks, including repairs, installations, and maintenance.
• Ability to follow detailed instructions and adhere to safety protocols.
• Strong awareness of safety protocols and ability to adhere to safety guidelines in potentially hazardous environments.
• Ability to identify and mitigate potential safety hazards.

This posting will be open for application for a minimum of 5 days and may be extended based on business needs.

• medical, dental, and vision plans
• 401(k) with 150% match up to 6%
• life insurance
• 3 weeks paid time off
• tuition reimbursement

Important Notice

This position requires current/active Secret U.S. Security Clearance. U.S. Citizenship status is required as this position needs an active U.S. Security Clearance for employment. Non-U.S. Citizens may not be eligible to obtain a security clearance. The Department of Defense Consolidated Adjudications Facility (DoD CAF), a federal government agency, handles the adjudicative aspects of the security clearance eligibility process for industry applicants. Adjudicative factors which affect the outcome of the eligibility determination include, but are not limited to, allegiance to the U.S., foreign influence, foreign preference, criminal conduct, security violations and illegal drug use.

Learn more about the background check process for Security Clearances.

SNC is a global leader in aerospace and national security committed to moving the American Dream forward. We’re known and respected for our mission and execution focus, agility, and disruptive and rapid innovation. We provide leading edge technologies and transformative solutions that support our nation’s most critical security needs. If you are mission-focused, thrive in collaborative environments, and want to make our country stronger with state-of-the-art technologies that safeguard freedom, join our team!

SNC is an Equal Opportunity Employer committed to an environment free of discrimination. Employment decisions are made based on merit without regard to race, color, age, religion, sex, national origin, disability, status as a protected veteran or other characteristics protected by law.