Healthcare Field Service Specialist

Medline Industries, Inc.; McDonough (GA); On-site; USD 27,000 - 40,000; Full time

Job summary

Medline Industries in McDonough, GA is seeking an on-site Field Service Support role to assist with device handling, field operations, and customer engagement. You will support daily workflows and ensure program compliance.

The position requires at least one year in healthcare or field-based roles, a HS Diploma, and a valid driver’s license with the ability to travel. Occasional non-standard hours and lifting up to 30 pounds are expected. Salary ranges hourly and benefits apply.

Qualifications

• HS Diploma or equivalent is required.
• Valid driver’s license with ability to travel to assigned locations.
• At least one year of experience in a healthcare, customer service, sales, or field-based role.

Responsibilities

• Support day-to-day field service activities, including device preparation, coordination, and shipment.
• Conduct routine facility rounds to support workflow, answer questions, and reinforce standard processes.
• Assist with identifying eligible devices and promoting program participation and value.
• Educate and support customer staff on basic workflows, tools, and best practices.
• Monitor activity and communicate issues, opportunities, or improvements to leadership.
• Participate in in-services, training sessions, and feedback-gathering activities.
• Assist with basic reporting, data collection, and use of internal systems as directed.
• Work assigned schedules, including extended or on-call hours when business needs require.

Skills

Strong communication

Customer service

Travel readiness

Non-standard hours

Lifting 30 pounds

Education

HS Diploma or equivalent

Job description

Medline Industries in McDonough, GA is seeking an on-site Field Service Support role to assist with device handling, field operations, and customer engagement. You will support daily workflows and ensure program compliance.

The position requires at least one year in healthcare or field-based roles, a HS Diploma, and a valid driver’s license with the ability to travel. Occasional non-standard hours and lifting up to 30 pounds are expected. Salary ranges hourly and benefits apply.