Field Services Network Leader: Standardize & Elevate Service

Rehrig Pacific Company, Inc.; Ball Ground (GA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental Vision and Life Insur

Paid Time Off

Paid Holidays

401k & ESOP

Profit Sharing

Tuition Reimbursement and more!

Job summary

Rehrig Pacific Company is seeking a Field Services Network Manager to oversee performance and consistency across the Field Services network, ensuring standardized service delivery and robust operating systems. You will lead manager-level teams, align operations with sales, finance, supply chain, dispatch, and technology, and drive continuous improvement to deliver reliable customer outcomes.

The role requires 7+ years in field service operations, a bachelor’s degree, strong leadership, and

Qualifications

• Bachelor’s degree in Operations, Business, Engineering, or related field.
• 7+ years of field service operations or service delivery experience.
• Experience leading managers in distributed or field-based environments.
• Demonstrated ability to drive standardization, process adherence, and operational consistency across multiple sites.
• Willingness to travel 50%+.

Responsibilities

• Owns network performance for Field Service operations by executing and reinforcing operating standards, performance management systems, and execution discipline across the Field Services network.
• Drives consistent execution of field service work against planned service schedules through manager-level leaders, ensuring customer commitments are met and operational risks are addressed proactively.
• Owns the management system for reviewing, analyzing, and improving key service performance indicators including productivity, utilization, service levels, labor efficiency, cost-to-serve, and first-time fix.
• Builds managerial leadership capability by coaching managers and developing leaders who effectively lead teams and deliver results.
• Ensures managers conduct effective performance reviews, coaching discussions, and accountability processes that sustain execution discipline.
• Leads implementation of field service processes, operating rhythms, and operational initiatives across the Field Services network to drive consistent and standardized execution.

Skills

Field service management

Performance measurement

Cross-functional leadership

Data analysis

Travel readiness

Communication

Education

Bachelor’s degree in Operations, Business, Engineering, or related field

Tools

Field service technologies

Dispatch systems

Reporting platforms

Job description

Rehrig Pacific Company is seeking a Field Services Network Manager to oversee performance and consistency across the Field Services network, ensuring standardized service delivery and robust operating systems. You will lead manager-level teams, align operations with sales, finance, supply chain, dispatch, and technology, and drive continuous improvement to deliver reliable customer outcomes.

The role requires 7+ years in field service operations, a bachelor’s degree, strong leadership, and