Field Services Manager – Mobile Equipment & Projects

Wesco International, Inc.; El Paso (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Wesco International, Inc. seeks a Manager - Field Services to lead multiple projects, ensuring timely completion per contract. The role requires heavy equipment operation skills, supervision experience, and geographic mobility to support customer projects across locations.

The candidate will direct field staff, optimize productivity and safety, monitor workflows, and implement cost-reduction measures while maintaining high inventory accuracy and customer service standards.

Qualifications

• High School Degree or Equivalent required; Bachelor's Degree preferred.
• Forklift certification required; OSHA 10 and OSHA 30 preferred.
• 5 years required of heavy equipment operation (forklift certified).
• 5 years required of supervision experience in a construction environment.
• Strong knowledge of inventory control processes.
• Knowledge of electrical, construction, or mechanical products.
• Strong time management skills.
• Strong communication and interpersonal skills.
• Ability to travel up to 25%.

Responsibilities

• Supervises, coordinates, or schedules activities of the field service staff.
• Directs achievement of performance objectives related to productivity, quality, service, and safety.
• Monitors workflow metrics and takes corrective action as needed.
• Balances staff across various projects for fluctuating requirements.
• Ensures that all procedures are observed, implemented, enforced, and training is provided when necessary.
• Ensures timely and accurate completion of all customer and inventory transactions.
• Safeguards inventory assets and maintains inventory accuracy above 99.5%.
• Maintains positive employee relations and morale while enforcing discipline as required.
• Monitors workflow, work completed, error rates and related metrics and takes appropriate action.
• Fosters environment of continuous improvement in all aspects of the operation.
• Implements cost reduction initiatives where necessary.
• Travels to customer's site as needed for equipment start-up, customer training, service issues, troubleshooting, and related service issues.
• Develops best practices and standard tools to improve operational efficiency.

Skills

Time management

Communication

Interpersonal skills

Mobility

Multi-tasking

Customer service

Education

High School Diploma or GED

Bachelor's Degree preferred

Tools

Forklift certification

OSHA 10

OSHA 30

Job description

Wesco International, Inc. seeks a Manager - Field Services to lead multiple projects, ensuring timely completion per contract. The role requires heavy equipment operation skills, supervision experience, and geographic mobility to support customer projects across locations.

The candidate will direct field staff, optimize productivity and safety, monitor workflows, and implement cost-reduction measures while maintaining high inventory accuracy and customer service standards.