Field Services Ops Lead - Heavy Equipment

Socket.dev; El Paso (TX); On-site; USD 85,000 - 110,000; Full time

Job summary

Wesco International, Inc. seeks a Manager – Field Services to lead multiple customer-site projects, ensuring timely completion and adherence to contracts. Role requires heavy equipment operation and geographic mobility to relocate per project needs.

Responsibilities include supervising field staff, driving productivity and quality, monitoring metrics, and maintaining inventory accuracy while developing efficiency improvements. Travel up to 25% is required.

Qualifications

• High School Degree or Equivalent required; Bachelor’s Degree preferred.
• Forklift certification required; OSHA 10 and OSHA 30 preferred.
• 5 years of heavy equipment operation (forklift certified).
• 5 years of supervision experience in a construction environment.
• Strong knowledge of inventory control processes.
• Strong time management skills.
• Strong communication and interpersonal skills.
• Basic computer skills.
• Ability to understand and follow verbal and/or written instructions.
• Ability to operate hand and power tools and equipment.
• Must be geographically mobile and willing to relocate based upon customer projects.
• Ability to anticipate and prepare for customer needs is preferred.
• Ability to travel up to 25%.

Responsibilities

• Supervises, coordinates, or schedules activities of the field service staff
• Directs achievement of performance objectives related to productivity, quality, service, and safety.
• Monitors workflow metrics and take corrective action as needed.
• Balances staff across various projects for fluctuating requirements.
• Ensures that all procedures are observed, implemented, enforced, and training is provided when necessary in the processing of all transactions.
• Safeguards inventory assets of the company maintains integrity of all transactions and maintains overall inventory accuracy above 99.5%.
• Maintains positive employee relations and morale while enforcing discipline as required.
• Travels to customer’s site as needed for equipment start-up, customer training, service issues, problem trouble shooting, and related service issues.
• Develops best practices and standard tools to improve operational efficiency.

Skills

Heavy equipment operation

Supervision

Time management

Communication skills

Interpersonal skills

Mobility/relocation

Travel readiness

Education

Bachelor’s degree preferred

High School diploma or equivalent

Tools

Forklift certified

OSHA 10

OSHA 30

Job description

Wesco International, Inc. seeks a Manager – Field Services to lead multiple customer-site projects, ensuring timely completion and adherence to contracts. Role requires heavy equipment operation and geographic mobility to relocate per project needs.

Responsibilities include supervising field staff, driving productivity and quality, monitoring metrics, and maintaining inventory accuracy while developing efficiency improvements. Travel up to 25% is required.