Field Services Manager — Customer & Maintenance

GE HealthCare; Denver (CO); On-site; USD 108,000 - 162,000; Full time

Job summary

GE HealthCare in Denver, CO is seeking a senior field services leader responsible for managing customer-related maintenance and support activities across a defined region. This role requires coordinating with internal teams to ensure timely service, overseeing personnel, and driving execution of preventive and remedial maintenance programs.

Applicants should have strong communication, problem-solving, and project management skills, plus the ability to hire and develop talent.

Qualifications

• Strong oral and written communication skills.
• Demonstrated ability to analyze and resolve problems.
• Ability to document, plan, market, and execute programs.
• Established project management skills.

Responsibilities

• Act as the single point of contact to the customer for timely and satisfactory resolution of concerns covering a wide variety of support services offered for assigned region, product, or coverage area.
• Establish and maintain contact to provide on-going technical and business support to assigned customers in designated geographic region or coverage area.
• Lead people and may hire and develop talent; staffing and performance development.
• Utilize in-depth knowledge of technical discipline to execute policy/strategy.
• Lead small projects with low risks and resource requirements and guide others toward consensus.

Skills

Oral and written communication

Problem solving

Documentation and planning

Project management

Education

Bachelor's degree

Job description

GE HealthCare in Denver, CO is seeking a senior field services leader responsible for managing customer-related maintenance and support activities across a defined region. This role requires coordinating with internal teams to ensure timely service, overseeing personnel, and driving execution of preventive and remedial maintenance programs.

Applicants should have strong communication, problem-solving, and project management skills, plus the ability to hire and develop talent.