Regional Services Manager: Customer Support & Leadership

GE HealthCare; Colorado; On-site; USD 108,000 - 162,000; Full time

Benefits offered by this job

Relocation assistance

Tuition reimbursement

Job summary

GE HealthCare in Denver, CO seeks a customer-centric leader to manage field service operations and lead a team delivering maintenance and support across its products. The role emphasizes regional coverage, logistics coordination, and adherence to policy while enabling autonomous execution within guidelines.

The candidate will act as the primary customer contact, supervise talent development, and drive continuous improvement.

Qualifications

• Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 6 years of experience in Job Family Group(s)/Function(s)).
• Strong oral and written communication skills.
• Ability to analyze and resolve problems.
• Ability to document, plan, market, and execute programs.
• Established project management skills.

Responsibilities

• Act as the single point of contact to the customer for timely resolution of concerns across the region.
• Establish and maintain contact to provide ongoing technical and business support.
• Lead people, hire and develop talent; direct staffing and performance development.
• Understand best practices and market differentiation for our area.
• Lead small projects with low risk and guide teams toward consensus.

Skills

Oral & written communication

Analytical problem solving

Documentation & planning

Project management

Education

Bachelor's degree

Job description

GE HealthCare in Denver, CO seeks a customer-centric leader to manage field service operations and lead a team delivering maintenance and support across its products. The role emphasizes regional coverage, logistics coordination, and adherence to policy while enabling autonomous execution within guidelines.

The candidate will act as the primary customer contact, supervise talent development, and drive continuous improvement.