Field Services Manager

RK; Salt Lake City (UT); On-site; USD 117,000 - 145,000; Full time

Benefits offered by this job

PTO & holidays

Health insurance

401(k) match

PerkSpot discounts

Career development

Job summary

RK Industries in Salt Lake City, UT seeks a Field Services Manager to lead commercial HVAC/MEP service operations, develop field technicians, and ensure exceptional customer service. The role oversees daily operations, supports sales growth, and maintains safety, quality, and financial performance.

As a second-generation, family-owned company, RK Industries offers seven business units, a safety-first culture, and opportunities for career development.

Qualifications

• Bachelor’s degree preferred with 10+ years of experience in technical, fiscal responsibilities, and leadership.
• Strong technical knowledge of commercial HVAC/MEP service operations.
• Experience with budgeting, financial performance, operational planning, and business development support.
• Ability to build relationships across departments, support sales teams, and maintain strong customer relationships.

Responsibilities

• Oversee daily field service operations across the assigned territory, ensuring technicians have the training, tools, and technical support needed to succeed.
• Promote RK’s safety culture through safety meetings, jobsite inspections, toolbox talks, and proper PPE use.
• Develop and mentor technicians through individualized training plans, career development, and performance reviews.
• Partner with sales teams and the Divisional General Manager to review sales pipelines, identify opportunities, and support business growth.
• Develop and manage territory budgets while contributing to strategic planning and operational performance.
• Resolve customer concerns promptly and professionally while maintaining service quality and cost-effectiveness.
• Review and approve technician time, service documentation, estimates, and outstanding administrative items; collaborate with Accounting on collections and customer credit needs.

Skills

Leadership

HVAC/MEP knowledge

Budgeting

Cross-functional collaboration

Education

Bachelor's degree preferred

Job description

Field Services Manager

Salt Lake City, Utah

$117,000 - $145,000 Annual Salary + Bonus, Company Vehicle, & Benefits!

Lead your team. Elevate service. Drive Results at RK.

At RK Industries, the Field Services Manager leads commercial HVAC/MEP service operations, develops field technicians, and ensures exceptional customer service. This role oversees daily operations, supports sales and business growth, and maintains high standards for safety, quality, and financial performance.

As a second-generation, family-owned company, RK brings together seven business units across construction, manufacturing, advanced fabrication, and building services. Our integrated approach, commitment to safety, and investment in employee development create opportunities to build a lasting career.

What You’ll Do

• Oversee daily field service operations across the assigned territory, ensuring technicians have the training, tools, and technical support needed to succeed.
• Promote RK’s safety culture through safety meetings, jobsite inspections, toolbox talks, and proper PPE use.
• Develop and mentor technicians through individualized training plans, career development, and performance reviews.
• Partner with sales teams and the Divisional General Manager to review sales pipelines, identify opportunities, and support business growth.
• Develop and manage territory budgets while contributing to strategic planning and operational performance.
• Resolve customer concerns promptly and professionally while maintaining service quality and cost-effectiveness.
• Review and approve technician time, service documentation, estimates, and outstanding administrative items; collaborate with Accounting on collections and customer credit needs.

What You Bring

• Bachelor’s degree preferred, with 10+ years of experience in technical, fiscal responsibilities, and leadership.
• Strong technical knowledge of commercial HVAC/MEP service operations.
• Experience with budgeting, financial performance, operational planning, and business development support.
• Ability to build relationships across departments, support sales teams, and maintain strong customer relationships.

What Sets RK Apart

• Build Bigger: Work across seven business units with in-house fabrication, manufacturing, and prefabrication capabilities.
• Keep Growing: Develop your leadership and technical skills through RK University and ongoing training opportunities.
• Safety First: Join a team where safety is a core value and every employee is empowered to stop work when conditions are unsafe.
• Build for the Long Term: Be part of a second-generation, family-owned company committed to quality, teamwork, and career growth.

Benefits

• Paid time off and 6 paid holidays
• Health insurance with a $100 wellness incentive
• 401(k) with company match
• Employee discounts through PerkSpot
• Career development and training opportunities

Lead your team. Elevate service. Build your future at RK.

Applications are accepted on an ongoing basis.