Field Services Engineer

AMSC; Ayer (MA); Hybrid; USD 70,000 - 90,000; Full time

Job summary

A leading renewable energy firm is seeking a Field Services Engineer to conduct site surveys, power quality testing, and on-site commissioning. This entry-level position requires an engineering degree, preferably in Electrical Engineering, and offers full-time employment with 50% travel. Candidates should have 5-7 years of experience in electrical power and communication systems, along with strong communication skills. Join us in a dynamic environment making a difference in renewable energy.

Qualifications

• 5-7 years’ experience in electrical power, electronics, communication systems.
• Ability to read schematics and knowledge of power circuits.
• Medium voltage safety training required.

Responsibilities

• Perform site surveys and power quality testing.
• Conduct root cause analysis of component failures.
• On-site commissioning and customer training.
• Manage field change order process and monitor customer units.

Skills

Electrical power knowledge

Communication systems understanding

Written and oral communication skills

Attention to detail

Self-directed and motivated

Education

Engineering degree in a technical field

Tools

Windows operating system

Job description

Job Overview

Join AMSC as Field Services Engineer. The role involves site surveys, power quality testing, failure analysis, on‑site commissioning, customer training, factory testing support and global field service reporting with 50% travel.

Responsibilities

• Perform site surveys and power quality testing, prepare reports for customers or internal sales.
• Conduct root cause analysis of premature component failures, recommend reliability actions.
• On‑site commissioning of D‑VAR, PQ‑SVC systems, inverter components and control electronics for domestic and international customers.
• Train customers on operation and maintenance practices.
• Assist Engineering & Manufacturing with factory testing of new units.
• Provide written communications regarding customer units, produce and maintain service reports, monthly and weekly reports to management.
• Manage field change order process, monitor customer units using DAS and remote monitoring.
• Travel globally 50% of time, maintain inventory, schedule routine maintenance, startup/commissioning activities.
• Conduct trend analysis of field service database, carry out trend analysis, oversee service pager usage.
• Follow company purchasing authorization procedures and other duties as assigned.

Qualifications

Engineering degree in a technical field, Electrical Engineering preferred.

• 5‑7 years’ experience in electrical power, electronics, communication systems; education can be substituted.
• Working knowledge of electrical power circuits, power electronics, and ability to read schematics.
• Computer knowledge in Windows environment; medium voltage safety training required.
• Strong written and oral communication skills; self‑directed, motivated, work both teams and independently, attention to detail.
• Basic knowledge of NEC, IEEE standards for electrical installations; medium work with occasional heavy work up to 75 pounds.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Information Technology

Industries

Renewable Energy Equipment Manufacturing