Field Service Training Lead: Technical Programs & Growth

Atlas Copco Group; Auburn Hills (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Professional Development

Comprehensive Benefits

401(k) with company match

Work‑Life Balance

Parental Leave

Wellness Reimbursements

Diversity and Inclusion

Job summary

Atlas Copco is seeking a Field Service Training Coordinator to design, deliver, and improve technical training programs for the Service Division. This role blends classroom sessions, simulation-based exercises, and hands-on practice with Atlas Copco products in a dynamic manufacturing environment.

Based at the Auburn Hills, MI office, you will manage training from needs analysis to content creation, while supporting field service activities and ensuring programs reflect real-world conditions for

Qualifications

• At least 3 years of experience as a Training Coordinator, Trainer, or Technical Instructor within manufacturing or a service‑oriented environment.
• Working knowledge of wireless tools, networking, and Bluetooth connectivity.
• Proven mechanical and/or electrical aptitude, with hands‑on field experience preferred.
• Familiarity with Programmable Logic Controllers (PLCs), Ladder Logic, and troubleshooting techniques.
• Strong communication and facilitation skills; able to simplify complex topics for diverse audiences.
• Understanding of instructional design principles and learning management systems.
• Demonstrated ability to plan, execute, and evaluate full training cycles.
• Collaborative mindset and commitment to continuous learning and improvement.

Responsibilities

• Coordinate and deliver technical training sessions for Service Division employees.
• Develop and maintain training content, materials, and simulation exercises.
• Facilitate classroom and hands‑on instruction using Atlas Copco tools and systems.
• Partner with leadership to identify learning needs and align training with business priorities.
• Conduct training needs analyses to identify skill gaps and opportunities for improvement.
• Manage the training schedule, records, and system of accountability (Process Control).
• Collect and evaluate feedback from participants to continuously improve training effectiveness.
• Use learning management systems (LMS) to track and measure development progress.
• Support Field Service operations when not conducting training:
• Perform equipment installation, commissioning, and troubleshooting
• Provide technical support and service to customers in production environments.
• Document activities, report findings, and recommend improvements

Skills

Wireless tools

Networking

Bluetooth connectivity

Communication

Facilitation

Instructional design

LMS

Troubleshooting

Plan and execute training cycles

Tools

LMS

PLCs

Job description

Atlas Copco is seeking a Field Service Training Coordinator to design, deliver, and improve technical training programs for the Service Division. This role blends classroom sessions, simulation-based exercises, and hands-on practice with Atlas Copco products in a dynamic manufacturing environment.

Based at the Auburn Hills, MI office, you will manage training from needs analysis to content creation, while supporting field service activities and ensuring programs reflect real-world conditions for