Field Service Technician - Windows & Doors Remodels

Power Home Remodeling; West Islip (NY); On-site; USD 71,635,000 - 77,146,000; Full time

Benefits offered by this job

Vehicle provided

Medical insurance

Dental insurance

401(k) matching

Paid vacation

Job summary

Power Home Remodeling is seeking a Service Technician to diagnose issues in windows, doors, and roofing in the field. Must have 2–4 years in home remodeling and strong knowledge of residential construction.

Responsibilities include planning, coordinating, and performing services with minimal supervision while upholding safety standards. The role emphasizes customer satisfaction, timely service completion, and effective communication with clients.

Qualifications

• Must have strong time management and organizational skills.
• Excellent customer service and communication abilities.
• Ability to negotiate and resolve customer concerns in real time.
• General knowledge of residential construction and hands-on experience.

Responsibilities

• Confirm scheduled services 1-2 days in advance.
• Prepare equipment and materials for appointments.
• Review details and special instructions before service.
• Perform services safely, efficiently, and to company standards.
• Complete services within timeframes while maintaining quality.
• Seek ways to improve service delivery and customer satisfaction.

Skills

Time management

Organization

Customer service

Negotiation

Residential construction

Education

High School Diploma

OSHA 10

RRP Lead Renovator Certification

Job description

Power Home Remodeling is seeking a Service Technician to diagnose issues in windows, doors, and roofing in the field. Must have 2–4 years in home remodeling and strong knowledge of residential construction.

Responsibilities include planning, coordinating, and performing services with minimal supervision while upholding safety standards. The role emphasizes customer satisfaction, timely service completion, and effective communication with clients.