Field Service Technician: Water Treatment & Systems

ECOLAB; Port Arthur (TX); On-site; USD 45,000 - 68,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K match

Stock purchase plan

Paid parental leave

Discounted childcare resources

Job summary

Ecolab is seeking a Field Service Representative in Port Arthur, TX. You will work in the field delivering expert service for cooling tower cleaning and water disinfection, building strong customer relationships, and supporting sales with system assurance plans.

The role requires a high school diploma and 1 year in water treatment or mechanical environments, plus a valid driver’s license. Preferred: associate degree or trade certification and proficiency with MS Office.

Qualifications

• High school diploma or equivalent.
• 1 year of experience in water treatment or an industrial/mechanical environment.
• Current and valid Driver's License with no restrictions.
• No immigration sponsorship available for this position.
• Associate's degree or trade school certification preferred.
• Demonstrated mechanical aptitude.
• Experience in water treatment or specialty chemical industry.
• Familiarity with boilers, cooling towers, and wastewater treatment systems.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Deliver expert service and support for cooling tower cleaning and water disinfection.
• Provide technical support and elevate complex challenges as needed.
• Build strong relationships with customers and promote best practices.
• Ensure full compliance with safety policies and procedures.
• Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts.
• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans.
• Provide technical support to customers; identifying and resolving customer pain points, escalating as required.

Skills

Customer-first mindset

Safety-conscious

Education

High school diploma or equivalent

Associate's degree or trade school certification

Tools

Microsoft Office Suite

Job description

Ecolab is seeking a Field Service Representative in Port Arthur, TX. You will work in the field delivering expert service for cooling tower cleaning and water disinfection, building strong customer relationships, and supporting sales with system assurance plans.

The role requires a high school diploma and 1 year in water treatment or mechanical environments, plus a valid driver’s license. Preferred: associate degree or trade certification and proficiency with MS Office.